Jesus David M.

Hi! I’m David. I’ve been working in customer service and technical support for over 6 years, mostly helping customers from the U.S., Canada, and Europe. I’ve worked with e-commerce companies, tech companies, and financial services, so I’m used to handling all kinds of situations from simple questions to more difficult cases involving orders, refunds, payments, disputes, technical issues, and escalations. I’ve also worked with tools like Salesforce, Zendesk, Shopify, ConnectWise, ClickUp, Brandwise, and Chargeblast. I’m pretty comfortable learning new tools and figuring things out as I go. I’d say I’m patient, organized, and easy to work with. I like solving problems and making sure customers are listened to and get a clear answer. If you need someone reliable to take care of your customers and make your day a little easier, I’d be happy to help!