Achraf A.

Customer Support Specialist | Virtual Assistant |English French Arabic

Hi! I'm a multilingual Customer Support Specialist dedicated to helping businesses deliver outstanding customer service. I provide support in English, French, and Arabic through email, chat, and phone. I also assist with administrative tasks, payroll support, data entry, CRM management, scheduling, and documentation. I'm known for fast communication, attention to detail, and reliability. I take pride in delivering professional, efficient, and client-focused support while adapting quickly to new tools and workflows

🇲🇦Marrakesh, Morocco$15/hr100% JSSSince Sep 2024

Earnings and projects

MRR

$1,159$1.2k

Last 6 months ÷ 6

#42,118 / 412,022 / 412k

🇲🇦#123 / 1,706 / 1,706

Revenue, last 30 days

$1,162$1.2k

Last 6 months: $7k

#37,735 / 412,022 / 412k

🇲🇦#129 / 1,706 / 1,706

Total earnings

$26,934$27k

Billed in all: $28,492$28k

#118,288 / 412,022 / 412k

🇲🇦#303 / 1,706 / 1,706

Per project

$26,934$27k

$7k in the last 6 months

#3,574 / 412,022 / 412k

🇲🇦#13 / 1,706 / 1,706

Projects, last 6 months

0% fixed100% hourly

#128,092 / 412,022 / 412k

🇲🇦#522 / 1,706 / 1,706

Projects in all

0% fixed100% hourly

#360,671 / 412,022 / 412k

🇲🇦#1,489 / 1,706 / 1,706

$28.5k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 15% in Phone Communication

Ranked by MRR among everyone on Upwork with the skill.

#956Phone Communication6,538 freelancers · 🇲🇦 #3Top 15%🇲🇦#3 of 27
#1,864Technical Support11,267 freelancers · 🇲🇦 #6Top 17%🇲🇦#6 of 40
#5,475Customer Service37,167 freelancers · 🇲🇦 #19Top 15%🇲🇦#19 of 138

Achraf A.

Earnings and projects

Earnings, last 30 days