Ekpere A.
Project & Operations Manager | ClickUp, SOPs, Workflows & Dashboards
I help founders and growing businesses turn scattered tasks, competing priorities, and messy workflows into organized operations and projects that actually get delivered. I’m a Top Rated Project & Operations Manager with 4+ years of experience supporting founders, executives, teams, and business owners across 20+ businesses. My work spans project management, business operations, client delivery, digital marketing agencies, construction, property management, and executive support. I don’t just update task boards. I build the structure behind the work, coordinate the people responsible for it, track progress, follow up on commitments, and help solve problems before they turn into bigger delays. Here’s what I bring to your business: Project Management & Delivery - Manage multiple projects, priorities, timelines, milestones, and deliverables. - Break business goals into actionable tasks with clear owners, deadlines, and next steps. - Coordinate internal teams, freelancers, contractors, vendors, and other stakeholders. - Monitor progress, identify blockers, manage follow-ups, and keep projects moving toward completion. - Maintain project trackers, dashboards, meeting notes, action items, and status reports. Operations Management & Process Improvement - Build and improve business workflows, operating systems, and standard operating procedures (SOPs). - Organize recurring tasks, team responsibilities, handoffs, and accountability systems. - Identify operational bottlenecks and implement practical improvements. - Create reporting systems that give founders and managers visibility into progress, workload, and performance. - Support day-to-day business operations while helping teams work more efficiently. ClickUp, Workflows & Business Systems - Set up and organize ClickUp workspaces, task structures, project boards, templates, and dashboards. - Build workflows for client intake, onboarding, task management, delivery, and follow-ups. - Organize work across tools such as Asana, Mondaycom, Trello, and Notion. - Maintain CRM records, sales pipelines, client information, and operational trackers. - Use AI tools such as ChatGPT and Claude to support research, documentation, reporting, and process development. Founder & Executive Support - Turn ideas and priorities into clear plans and executable next steps. - Coordinate meetings, document decisions, and follow through on outstanding actions. - Research problems, evaluate options, and recommend practical solutions. - Keep founders informed about what is progressing, what is blocked, and what needs their attention. - Take ownership of assigned work without needing constant direction. I bring measurable improvements, not just organized task lists. Some examples of my work include: - 25% improvement in workflow efficiency after organizing project and operational workflows for a digital marketing agency. - 98% on-time client delivery through clearer tracking, coordination, and follow-through. - 30% fewer missed follow-ups by improving how tasks and client commitments were tracked. - 50+ projects coordinated using project management tools and structured reporting. - Around 20 hours per week saved through better workflows, documentation, and administrative processes. I’ve also built reporting systems that helped leadership identify where client revenue was concentrated, alongside weekly reporting and accountability processes that improved visibility into team performance. My approach is proactive, organized, and practical. I’m comfortable working across multiple projects and stakeholders, adapting when priorities change, and figuring out the next steps when a process or problem doesn’t have an obvious solution. I work with ClickUp, Asana, , Trello, Notion, Airtable, Slack, Google Workspace, Excel, GoHighLevel, CRM platforms, and AI productivity tools. Whether you need someone to manage project delivery, improve your business operations, organize your ClickUp workspace, document your processes, or provide reliable operational support as your business grows, I can help bring the structure, visibility, and follow-through your team needs. My goal is simple: make work easier to manage, make responsibilities clearer, and help your business execute consistently.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8.2k
Billed in all: $16,930$17k
$1.6k in the last 6 months
Across 16 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings.
Skill rankings: Top 9% in Communications
Ranked by MRR among everyone on Upwork with the skill.
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