Ella H.

📈 As a customer support specialist with 4 plus years of experience in appointment setting, I specialize in managing client interactions, handling inquiries, and ensuring seamless scheduling. My focus is on delivering exceptional customer service and ensuring that every appointment is set with precision and clarity. Skilled in customer service and problem-solving. Communicated directly with the drivers to provide instructions and updates, monitored driver performance and provided timely feedbacks. Experienced appointment setter with over a year of customer service experience. Maintaining cusutomer relationships and managing data entry. 🔊Cold calls and setting appointments for potencial leads. Logistics Management Dispatching Customer Support Communication Appointment Scheduling Route Optimization Problem Solving Time Management Supply Chain Coordination 📈As a Lead Generation Specialist, I focused on identifying high-quality prospects and creating targeted outreach strategies to support client growth. I utilized tools like LinkedIn Sales Navigator, Apollo.io, Snov.io, Reply.io , Contacy out and CRM platforms to build accurate contact lists, qualify leads, and manage outreach campaigns. My work helped businesses improve their sales pipelines and reach decision-makers more effectively.Specializing in the iGaming and online gambling sector, I helped clients identify and connect with key decision-makers, affiliates, and B2B partners 🔊B2B Lead Research & Prospecting CRM Management (e.g., HubSpot, Zoho) Email & LinkedIn Outreach Data Entry & List Building Market Research WHAT CAN I DO FOR YOU? ✔ Handling Inquiries ✔️ Problem Solving ✔️ Product/Service Guidance ✔️ Building Relationships ✔️ Order Management: ✔️ Providing Feedback ✔️ Technical Support ✔️ Maintaining Records ✔️ Ensuring Customer Satisfaction 💬 If you're looking for appointment setter and lead gen, seeking to drive your company's growth, I can help you achieve your goals.