Jacques M.

With nearly 20 years of experience in client relations and account management within the payments industry, I'm passionate about forging strong partnerships and delivering exceptional value. I leverage my deep knowledge to empower clients and optimize their business operations. My Key Strengths: * Building Trustworthy Relationships: I excel at building and maintaining relationships with regional, national, and international clients, ensuring their satisfaction and fostering long-term partnerships. * Strategic Growth & Revenue Enhancement: My proven track record includes consistently achieving double-digit year-over-year portfolio gross margin growth through strategic planning, client retention, and upselling/cross-selling initiatives. * Expert Guidance & Operational Efficiency: I'm a trusted resource for clients and internal teams, providing valuable insights and guidance on Analytic Reporting, Franchisee processes, and Discount Manager tools to drive operational excellence.