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Beatrice Sena G.

Beatrice Sena G.

Reliable Virtual Assistant | Data Entry Wizard | Customer Support Pro

🛑STOP JUGGLING EVERYTHING❗. I'm here to handle the rest. With 3+ years of experience as a VA and data entry specialist and 2+ years in customer support, I have completed over 280 projects across various industries including education, telecommunication and sales/e-commerce. Whether it's data entry, admin support, or client communication, I take the pressure off your plate accurately, quickly, and professionally. I usually take the time to understand the client's specific needs, goals, and challenges, discuss what your weekly tasks are, and also work with you to curate a customized solution to your needs. My clients have a LOT to say about me: ⭐⭐⭐⭐⭐"Working with Beatrice G. was a game-changer for my project. Her innovative approach, impeccable communication, and expert execution delivered results beyond my expectation".- Asaah Brown (Investment Banker) ⭐⭐⭐⭐⭐ " Wow, I'm overwhelmed, No doubt you did carried out the task perfectly... kudos!! This is really great."- Mariah W. (Project director) 🌟EXPERTISE - Data Entry: With about 4 years of experience, I specialize in accurate, timely, and secure data entry services tailored to your business needs. Whether it’s organizing client databases or converting files, I help streamline your operations so you can focus on growth. - Email management & Calendar management: I specialize in ensuring your emails are prioritized, responses are prompt, and your calendar reflects what matters most. Your time is my priority, so you can focus on your goals without distractions. - Customer Support: With over a year of experience in customer service within the telecommunications industry, I ensure your clients feel heard, informed, and satisfied. Whether it’s resolving complaints, answering queries, or engaging with customers, I’m here to provide prompt, professional, and friendly support. - Project Management: With experience in overseeing telecommunications projects and coordinating cross-functional teams, I ensure deadlines are met, resources are optimized, and goals are achieved. From planning and scheduling to monitoring progress and delivering final reports, I streamline workflows and keep your projects on track. - Research Assistant: With years of experience in research and analysis, I specialize in gathering credible information and synthesizing it into reports that support strategic decisions. Whether you need in-depth market research, content development, or accurate proofreading, I’ve got you covered. 🌟TOOLS I'M GOOD WITH: Microsoft Office, HubSpot, Google Workspace, Expedia, Outlook, Outlook Calendar, Calendly, Advanced Google search techniques, Trello, Canva, Asana, Notion, Slack. 🌟WHY WORK WITH ME? I understand how overwhelming it can be to manage the countless moving parts of your business, and I’m here to lighten that load. As a tech-savvy, detail-oriented, and highly organized professional, I tailor my approach to fit your unique needs, ensuring every task is handled with precision and care. I approach every project with a proactive mindset and open communication. Your success is my priority, and I’m committed to helping you reclaim your time, reduce stress, and achieve your goals. Let’s work together to make running your business smoother and more efficient. 📩 Send me a message or click "Invite" and let's build a good experience together! 🤝 Virtual Assistant, Data Entry Specialist, Customer Support Expert, Administrative Support, Web Research, CRM Management, Project Management, Email Management, Live Chat Support, Data Conversion

🇬🇭Accra, Ghana$5/hr100% JSSSince Sep 2024

Earnings and projects

MRR
$354

Last 6 months ÷ 6

World#91,734 / 412k
🇬🇭Country#80 / 419
Revenue, last 30 days
$335

Last 6 months: $2.1k

World#72,133 / 412k
🇬🇭Country#69 / 419
Total earnings
$6.3k

Billed in all: $6.4k

World#235,338 / 412k
🇬🇭Country#173 / 419
Per project
$6.3k

$2.1k in the last 6 months

World#27,432 / 412k
🇬🇭Country#17 / 419
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇬🇭Country#127 / 419
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇬🇭Country#347 / 419

Earnings, last 30 days

$6.4k+$335 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.0k$6.2k$6.4kOct 9Oct 24Nov 8

Skill rankings: Top 22% in Data Collection

Ranked by MRR among everyone on Upwork with the skill.

  1. #814Data Collection3,620 freelancers · 🇬🇭 #3Top 22%
  2. #907Customer Retention2,511 freelancers · 🇬🇭 #1Top 36%
  3. #1,439Customer Relationship Management5,121 freelancers · 🇬🇭 #2Top 28%
  4. #1,690Email Management4,968 freelancers · 🇬🇭 #8Top 34%
  5. #1,861Google Docs8,007 freelancers · 🇬🇭 #3Top 23%
  6. #1,954Online Research8,217 freelancers · 🇬🇭 #4Top 24%
  7. #2,162HubSpot6,807 freelancers · 🇬🇭 #4Top 32%
  8. #4,928Project Management18,568 freelancers · 🇬🇭 #10Top 27%