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Jemarie Mae G.

Jemarie Mae G.

Customer Service & Tech Support | Admin Assistant | Dispute

With over a decade of experience in customer service and sales, I have developed strong skills in handling inquiries, processing disputes, and providing technical support. Most recently, I worked at Focus Direct Inc, where I managed administrative tasks and assisted colleagues with refunds and escalations. At Concentrix Bacolod, I facilitated hotel and flight inquiries, while my role at Iqor involved taking orders and troubleshooting mobile devices. Earlier in my career, I conducted market research surveys and scheduled appointments for sales. I am committed to delivering high-quality service and supporting team success. I am passionate about contributing to projects that foster growth and innovation. I aim to work with a company that values in-house talent and supports skill development. I am dedicated to delivering high-quality work while continuously improving my abilities and confidence. By joining your team, I aim to build a rewarding career that also allows me to support my family financially. Let’s collaborate to achieve great results together!

🇵🇭Silay, Philippines$5/hr90% JSSSince Sep 2024

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#31,891 / 412k
🇵🇭Country#4,669 / 56.3k
Revenue, last 30 days
$1.3k

Last 6 months: $9.1k

World#32,776 / 412k
🇵🇭Country#5,677 / 56.3k
Total earnings
$35k

Billed in all: $37k

World#98,654 / 412k
🇵🇭Country#16,036 / 56.3k
Per project
$35k

$3k in the last 6 months

World#2,026 / 412k
🇵🇭Country#251 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,482 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
1

Across 4 contracts

0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$36.9k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$35k$36k$37kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 5% in General Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. #29Customer Service Chatbot341 freelancers · 🇵🇭 #14Top 9%
  2. #135Microsoft Project1,570 freelancers · 🇵🇭 #19Top 9%
  3. #202Customer Care2,153 freelancers · 🇵🇭 #67Top 9%
  4. #442General Transcription8,318 freelancers · 🇵🇭 #130Top 5%
  5. #1,230Technical Support11,267 freelancers · 🇵🇭 #624Top 11%
  6. #1,832Project Management18,568 freelancers · 🇵🇭 #354Top 10%
  7. #2,083Virtual Assistance29,113 freelancers · 🇵🇭 #761Top 7%
  8. #2,357Administrative Support27,852 freelancers · 🇵🇭 #1,192Top 8%