Jemarie Mae G.
Customer Service & Tech Support | Admin Assistant | Dispute
With over a decade of experience in customer service and sales, I have developed strong skills in handling inquiries, processing disputes, and providing technical support. Most recently, I worked at Focus Direct Inc, where I managed administrative tasks and assisted colleagues with refunds and escalations. At Concentrix Bacolod, I facilitated hotel and flight inquiries, while my role at Iqor involved taking orders and troubleshooting mobile devices. Earlier in my career, I conducted market research surveys and scheduled appointments for sales. I am committed to delivering high-quality service and supporting team success. I am passionate about contributing to projects that foster growth and innovation. I aim to work with a company that values in-house talent and supports skill development. I am dedicated to delivering high-quality work while continuously improving my abilities and confidence. By joining your team, I aim to build a rewarding career that also allows me to support my family financially. Let’s collaborate to achieve great results together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.1k
Billed in all: $36,893$37k
$3k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: Top 5% in General Transcription
Ranked by MRR among everyone on Upwork with the skill.
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- #135Microsoft Project1,570 freelancers · 🇵🇭 #19Top 9%🇵🇭#19 of 226
- #202Customer Care2,153 freelancers · 🇵🇭 #67Top 9%🇵🇭#67 of 730
- #442General Transcription8,318 freelancers · 🇵🇭 #130Top 5%🇵🇭#130 of 1,812
- #1,230Technical Support11,267 freelancers · 🇵🇭 #624Top 11%🇵🇭#624 of 6,366
- #1,832Project Management18,568 freelancers · 🇵🇭 #354Top 10%🇵🇭#354 of 3,456
- #2,083Virtual Assistance29,113 freelancers · 🇵🇭 #761Top 7%🇵🇭#761 of 9,892
- #2,357Administrative Support27,852 freelancers · 🇵🇭 #1,192Top 8%🇵🇭#1,192 of 12,707