Charity J.
AI Voice Agent Developer | ElevenLabs, Retell, GHL | AI Receptionist
Missed calls = missed revenue. I’m an AI Agent Development specialist who builds 24/7 AI Voice Agents and AI Receptionists using Retell, Vapi, ElevenLabs, GoHighLevel & n8n that answer every call, qualify every lead, and book appointments straight into your calendar, even at 8pm on a Friday. I also specialize in building customized AI agents tailored to your business operations, customer journey, and existing tools, ensuring every interaction feels natural while moving customers toward the next step. The Problem I Solve: Every business I’ve worked with has the same leak, and it isn’t marketing or sales. It’s response time. A call comes in after hours and nobody picks up. A new lead sits in your CRM for six hours. A booking takes three rounds of texts to confirm. That gap is where revenue quietly disappears, and it’s exactly what a well-built AI Voice Agent fixes. How It Plays Out ✅ Home services: the office closes at 5pm but customers call at 8. My AI Voice Agent, built on Retell, picks up instantly, sounds human, and books the job before they call a competitor. ✅ Medical & dental clinics: reception can’t keep up. My AI Receptionist handles FAQs, checks availability, and books directly into your calendar through GoHighLevel. ✅ Real estate & law firms: ad leads go cold. An outbound calling agent reaches out within 60 seconds, qualifies them, and hands off only the leads worth a real conversation. What I Build: ✅ 24/7 Inbound AI Receptionists: FAQs, call routing, and appointment booking through natural IVR flows ✅ Speed-to-Lead Outbound Agents: new leads contacted in under 60 seconds ✅ Missed-Call Text-Back: instant SMS so no missed call becomes a lost lead ✅ Post-Call Automation: call logging and CRM tagging inside GoHighLevel, with follow-up sequences triggered the moment a call ends ✅ Multi-Agent Systems: reception, lead qualification, booking, and follow-up agents working together ✅ Chatbot development for website, WhatsApp, and SMS, plus a Voice Assistant that handles the same conversations by phone ✅ AI Lead Qualification & Intake Agents: capture customer information, understand service requirements, qualify prospects, and route inquiries to the right team. ✅ AI Customer Support Agents: handle common customer questions, provide business information, manage inquiries, and escalate complex requests when human assistance is needed. Every AI Voice Agent I build uses natural, human-sounding voices through ElevenLabs, layered with Prompt Engineering and Conversational AI so it understands context instead of reading a script. Whether it’s a phone-based agent or a website Chatbot, I put Artificial Intelligence to work where businesses lose the most money (the phone, the follow-up, the booking) using no-code and low-code platforms, so you get a fast, reliable system without the cost or delay of custom development. Platforms: ✅Voice AI: Retell, Vapi, ElevenLabs, Twilio ✅CRM & Booking: GoHighLevel, Google Calendar ✅Automation: n8n, Make, Zapier, Webhooks, API Integration ✅AI & LLMs: OpenAI, GPT, Large Language Models (LLMs), Conversational AI Also: Bland AI, HubSpot, Salesforce Industries Home service businesses, medical & dental clinics, real estate agencies, law firms, and other appointment-driven businesses that depend on the phone for revenue. Why Clients Choose Me ✅ AI Voice Agent and AI Receptionist specialist, not a generalist ✅ Deep GoHighLevel workflow and CRM integration experience ✅ End-to-end automation in n8n, Make, and Zapier ✅ Tools connected cleanly through API Integration ✅ Human-sounding agents built on Retell and ElevenLabs ✅ Chatbot and voice agent systems designed to work together, not separately ✅ Focused on booked appointments and ROI, not just delivery 💬 Let’s Talk Click “Invite to Job” or message me with your business type, how calls are handled now, and what CRM or booking tool you use. I’ll reply with a clear, practical plan for your AI Voice Agent or Chatbot.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $759
Billed in all: $1,174$1.2k
$190 in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 32% in Interactive Voice Response
Ranked by MRR among everyone on Upwork with the skill.
- #42Interactive Voice Response131 freelancers · 🇳🇬 #3Top 32%🇳🇬#3 of 8
- #219AI Voice Agent Development429 freelancers · 🇳🇬 #23Top 51%🇳🇬#23 of 56
- #306ElevenLabs638 freelancers · 🇳🇬 #21Top 48%🇳🇬#21 of 59
- #320Twilio743 freelancers · 🇳🇬 #30Top 43%🇳🇬#30 of 80
- #358Conversational AI782 freelancers · 🇳🇬 #19Top 46%🇳🇬#19 of 67
- #1,077Prompt Engineering2,860 freelancers · 🇳🇬 #52Top 38%🇳🇬#52 of 148
- #1,168Chatbot Development3,106 freelancers · 🇳🇬 #68Top 38%🇳🇬#68 of 186
- #1,525Business Process Automation3,508 freelancers · 🇳🇬 #178Top 43%🇳🇬#178 of 438