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Ashly Stephanie  B.
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Ashly Stephanie B.

Professional Customer Service Specialist

I am a professional with experience in sales and customer service, specializing in customer retention and technical support. Throughout my career, I have worked in various environments that have allowed me to develop key skills in customer care, always ensuring a positive and effective experience. I have managed recruitment processes, collaborating in the identification and selection of suitable candidates for key positions, contributing to team growth and success. My approach is based on effective communication, problem-solving, and teamwork, which has enabled me to achieve outstanding results in each role I have held.

🇳🇮Managua, Nicaragua$7/hr100% JSS5.00 (3)Since Sep 2024

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#28,605 / 412k
🇳🇮Country#138 / 1,207
Revenue, last 30 days
$1.7k

Last 6 months: $10k

World#26,657 / 412k
🇳🇮Country#137 / 1,207
Total earnings
$25k

Billed in all: $26k

World#125,267 / 412k
🇳🇮Country#509 / 1,207
Per project
$6.1k

$5k in the last 6 months

World#28,204 / 412k
🇳🇮Country#166 / 1,207
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇳🇮Country#106 / 1,207
Projects in all
4

Across 8 contracts

0% fixed100% hourly
World#283,741 / 412k
🇳🇮Country#324 / 1,207

Earnings, last 30 days

$25.8k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24k$25k$26kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Appointment Scheduling

Ranked by MRR among everyone on Upwork with the skill.

  1. #5Collections Framework60 freelancers · 🇳🇮 #1Top 8%
  2. #49Sales Leads776 freelancers · 🇳🇮 #3Top 6%
  3. #49QA Management453 freelancers · 🇳🇮 #1Top 11%
  4. #194Appointment Scheduling3,126 freelancers · 🇳🇮 #8Top 6%
  5. #271Customer Retention2,511 freelancers · 🇳🇮 #9Top 11%
  6. #352Appointment Setting5,158 freelancers · 🇳🇮 #10Top 7%
  7. #3,039Customer Service37,167 freelancers · 🇳🇮 #64Top 8%