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Smirna M.

Smirna M.

Property management Assistant/ Administrative Assistant/ Underwriter

Bilingual Virtual Assistant | Customer Service Specialist | English Teacher | Underwriter. I am a bilingual (English-Spanish) professional with experience in customer service, administrative support, teaching English as a second language and underwriter area. I am passionate about delivering excellent results, adapting quickly to new tools, and creating smooth communication with clients and teams. What I can help you with: * Managing emails, scheduling, and administrative tasks. * Providing friendly and efficient customer support (chat, email, or phone). * Teaching and tutoring English for beginners or intermediate learners. * Translation and proofreading (English ↔ Spanish). Why work with me? * Reliable, detail-oriented, and committed to deadlines. * Strong communication skills in both English and Spanish. * Flexible schedule for part-time or project-based work. I’d love to support your business and help you achieve your goals. Let’s connect and discuss how I can assist you!

🇩🇴Santo Domingo Este, Dominican Republic$10/hr100% JSSSince Sep 2024

Earnings and projects

MRR
$402

Last 6 months ÷ 5.4 months active (since May 2026)

World#86,742 / 412k
🇩🇴Country#435 / 1,225
Revenue, last 30 days
$364

Last 6 months: $2.2k

World#70,445 / 412k
🇩🇴Country#345 / 1,225
Total earnings
$2.2k

Billed in all: $2.2k

World#325,186 / 412k
🇩🇴Country#1,026 / 1,225
Per project
$2.2k

$2.2k in the last 6 months

World#71,579 / 412k
🇩🇴Country#306 / 1,225
Projects, last 6 months
1
100% fixed0% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
1
100% fixed0% hourly
World#360,671 / 412k
🇩🇴Country#927 / 1,225

Earnings, last 30 days

$2.2k+$364 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1.8k$2.0k$2.2k$2.4kOct 8Oct 23Nov 7

Skill rankings: Top 28% in Administrative Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #79Underwriting272 freelancers · 🇩🇴 #5Top 29%
  2. #110Fraud Mitigation225 freelancers · 🇩🇴 #1Top 49%
  3. #283Fraud Detection629 freelancers · 🇩🇴 #4Top 45%
  4. #440Outbound Call1,218 freelancers · 🇩🇴 #11Top 36%
  5. #451Inbound Inquiry1,295 freelancers · 🇩🇴 #3Top 35%
  6. #1,341Customer Satisfaction3,986 freelancers · 🇩🇴 #57Top 34%
  7. #1,861Scheduling6,335 freelancers · 🇩🇴 #37Top 29%
  8. #2,287Phone Communication6,538 freelancers · 🇩🇴 #97Top 35%