Nilasco C.

Project Coordinator | Escrow Support | Escalations | Fraud Specialist

Profile Having worked in customer service for nearly 12 years, I contributed my skills as a fraud analyst and consumer and small business credit collector to Telstra, an Australian telecommunications company. My initial position at SunPower, a US-based renewable energy company, had me supporting pre-interconnection and post-installation procedures as a specialist in new homes commissioning. My specialty is phone support and mailbox support. I became an Escalation Specialist and I also participated in our after-hours assistance program for executive escalations.