Nilasco C.
Project Coordinator | Escrow Support | Escalations | Fraud Specialist
Profile Having worked in customer service for nearly 12 years, I contributed my skills as a fraud analyst and consumer and small business credit collector to Telstra, an Australian telecommunications company. My initial position at SunPower, a US-based renewable energy company, had me supporting pre-interconnection and post-installation procedures as a specialist in new homes commissioning. My specialty is phone support and mailbox support. I became an Escalation Specialist and I also participated in our after-hours assistance program for executive escalations.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.9k
Billed in all: $44,165$44k
$4.9k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 15
Rarest: top 6% in Problem Solving, of 1,247. Ranked by MRR among everyone on Upwork with the skill.
- Escrow Agreement12 freelancers · 🇵🇭 #1Top 8%🇵🇭#1 of 2
- #19Lease111 freelancers · 🇵🇭 #7Top 17%🇵🇭#7 of 47
- #29Telecommunications297 freelancers · 🇵🇭 #10Top 10%🇵🇭#10 of 115
- #32Solar Energy357 freelancers · 🇵🇭 #11Top 9%🇵🇭#11 of 83
- #46Complaint Management355 freelancers · 🇵🇭 #25Top 13%🇵🇭#25 of 135
- #72Problem Solving1,247 freelancers · 🇵🇭 #13Top 6%🇵🇭#13 of 302
- #85Fraud Detection629 freelancers · 🇵🇭 #60Top 14%🇵🇭#60 of 400
- #136Technical Project Management1,684 freelancers · 🇵🇭 #17Top 8%🇵🇭#17 of 394