Sharon U.

If you're spending too much time chasing updates, answering the same questions, or holding everything together yourself, it's a sign that your business needs stronger systems and operational support. That's where I come in. I'm an Operations Manager who helps founders and growing businesses put the right systems, processes, and structure in place so work keeps moving without everything depending on them. My approach is simple. I take the time to understand your business, your priorities, and the way your team works so I can create solutions that fit your operations instead of forcing you into someone else's process. Some of the ways I support clients include: • Building and improving operational workflows • Creating and documenting SOPs and internal processes ▪︎ Improving team accountability and visibility across projects with KPI Tracking and Operational Reporting • Managing projects from planning through execution to closing ▪︎ ClickUp, Asana, Monday, and Notion Setup and Optimization • Workflow Automation using Zapier and Make • CRM and Client Operations Management • Coordinating priorities, deadlines, and deliverables across teams Over the years, I've supported businesses by improving workflows, documenting processes, managing projects, building project management systems, and creating automations that reduce manual work and make it easier for teams to stay organized. I am proactive, detail oriented, and dependable, but more importantly, I take ownership of my work. I don't just complete tasks. I look for gaps, anticipate challenges, and help create solutions that support your goals. If you're looking for someone who will take the time to understand how your business works, spot what's slowing things down, and help put better systems in place, I'd be glad to connect.