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Krystyna S.

Krystyna S.

Customer Support Agent

I am a customer support specialist with experience handling customer inquiries via email and chat. I speak Russian, Ukrainian, English, and German. I am skilled in resolving delivery issues, processing refunds, assisting with orders, and providing professional communication with customers. I am detail-oriented, patient, and able to work efficiently under pressure. I learn quickly, adapt easily to new systems, and always focus on providing the best customer experience possible.

🇺🇦Kyiv, Ukraine$10/hr70% JSSSince Sep 2024

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,514 / 412k
🇺🇦Country#2,046 / 14.3k
Revenue, last 30 days
$1.3k

Last 6 months: $6.4k

World#33,569 / 412k
🇺🇦Country#1,512 / 14.3k
Total earnings
$10k

Billed in all: $11k

World#195,801 / 412k
🇺🇦Country#8,712 / 14.3k
Per project
$5k

$3.2k in the last 6 months

World#34,527 / 412k
🇺🇦Country#2,091 / 14.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇺🇦Country#3,419 / 14.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,886 / 412k
🇺🇦Country#12,165 / 14.3k

Earnings, last 30 days

$11k+$1.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9k$10k$11kOct 8Oct 23Nov 7

Skill rankings: Top 14% in Shopify

Ranked by MRR among everyone on Upwork with the skill.

  1. #12Hubstaff Tasks67 freelancers · 🇺🇦 #1Top 18%
  2. #34Strapi205 freelancers · 🇺🇦 #5Top 17%
  3. #68PayPal394 freelancers · 🇺🇦 #1Top 17%
  4. #369Gorgias1,588 freelancers · 🇺🇦 #1Top 23%
  5. #593Stripe3,151 freelancers · 🇺🇦 #33Top 19%
  6. #1,271Zendesk5,908 freelancers · 🇺🇦 #7Top 22%
  7. #3,165Shopify23,160 freelancers · 🇺🇦 #85Top 14%