Joshua A.

If you're looking for someone who genuinely understands cars—not just virtual assistance—you're in the right place. I have 4+ years of hands-on experience supporting automotive businesses in the U.S. and Australia. My expertise includes collision estimating (CCC ONE), parts interpretation, VIN decoding, OEM and aftermarket parts sourcing, inventory management, and customer support. I thrive on solving problems, finding the right parts, preparing accurate estimates, and delivering exceptional service. Whether it's communicating with customers, researching technical information, managing administrative tasks, or keeping operations organized, I take ownership of my work and require minimal supervision. My expertise includes: • Collision Estimating (CCC ONE, Mitchell) • Parts Interpreting & VIN Decoding • OEM & Aftermarket Parts Research • Insurance Claims & Supplement Writing • Inventory Management • Email & Chat Support • CRM & Administrative Tasks • Data Entry & Documentation The automotive industry isn't just my profession—it's my passion. I'm committed to delivering accurate, reliable work and becoming a valuable long-term member of your team. Let's build something great together.