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Erica N.

Erica N.

Customer Representative/Appointment Setter

I am in Customer Service industry since 2018. Experienced in handling I rate customers, basic trouble shooting, email and chat support. I am an expert in cold and warm calling, I can work from small to large companies, bringing excellent service in customer support, billing, sales and appointment setting

🇵🇭Tagaytay, Philippines$7/hr70% JSSSince Sep 2024
GlobeUpwork

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#39,117 / 412k
🇵🇭Country#6,590 / 56.3k
Revenue, last 30 days
$1.5k

Last 6 months: $7.5k

World#30,355 / 412k
🇵🇭Country#4,929 / 56.3k
Total earnings
$32k

Billed in all: $35k

World#105,230 / 412k
🇵🇭Country#17,228 / 56.3k
Per project
$32k

$7.5k in the last 6 months

World#2,487 / 412k
🇵🇭Country#325 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$35.2k+$1.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$33k$34k$35k$36kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Cold Call

Ranked by MRR among everyone on Upwork with the skill.

  1. #38Warm Leads354 freelancers · 🇵🇭 #13Top 11%
  2. #93Cold Call913 freelancers · 🇵🇭 #41Top 10%
  3. #361Appointment Scheduling3,126 freelancers · 🇵🇭 #162Top 12%
  4. #1,178Sales9,827 freelancers · 🇵🇭 #456Top 12%
  5. #2,166Email Support14,954 freelancers · 🇵🇭 #1,322Top 14%
  6. #4,925Customer Service37,167 freelancers · 🇵🇭 #2,567Top 13%