Back to leaderboardLast snapshot: Nov 7
Haudrey B.
Customer Support Specialist | Client Experience & Admin Support
Customer Support and Client Facing specialist with 10+ years experience across travel, retail and call centre environments. Experienced in handling high-volume customer enquiries via phone, email and chat, resolving issues efficiently and maintaining excellent service standards. Strong communicator with proven ability to build rapport and support customers across international markets.
🇬🇧London, United Kingdom$14/hr90% JSSSince Sep 2024
Earnings and projects
MRR
$427$427
Last 6 months ÷ 6
World#84,319 / 412,022 / 412k
🇬🇧Country#1,622 / 10,713 / 10.7k
Revenue, last 30 days
$669$669
Last 6 months: $2.6k
World#55,117 / 412,022 / 412k
🇬🇧Country#980 / 10,713 / 10.7k
Total earnings
$2,620$2.6k
Billed in all: $2,630$2.6k
World#310,160 / 412,022 / 412k
🇬🇧Country#7,902 / 10,713 / 10.7k
Per project
$1,310$1.3k
$2.6k in the last 6 months
World#104,247 / 412,022 / 412k
🇬🇧Country#2,329 / 10,713 / 10.7k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇬🇧Country#2,874 / 10,713 / 10.7k
Projects in all
2
50% fixed50% hourly
World#328,886 / 412,022 / 412k
🇬🇧Country#8,917 / 10,713 / 10.7k
Earnings, last 30 days
$2.6k+$669 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 14% in Organizational Structure
Ranked by MRR among everyone on Upwork with the skill.
- #22Organizational Structure158 freelancers · 🇬🇧 #1Top 14%🇬🇧#1 of 4
- #81Multilingual Translation397 freelancers · 🇬🇧 #2Top 20%🇬🇧#2 of 9
- #96Call Scheduling307 freelancers · 🇬🇧 #1Top 31%🇬🇧#1 of 1
- #449Ticketing System1,296 freelancers · 🇬🇧 #3Top 35%🇬🇧#3 of 18
- #648Gorgias1,588 freelancers · 🇬🇧 #3Top 41%🇬🇧#3 of 16
- #897Customer Experience2,788 freelancers · 🇬🇧 #9Top 32%🇬🇧#9 of 55
- #1,321Customer Satisfaction3,986 freelancers · 🇬🇧 #6Top 33%🇬🇧#6 of 45
- #2,231Phone Communication6,538 freelancers · 🇬🇧 #11Top 34%🇬🇧#11 of 63