Franceska G.

Businesses don't just need more data—they need better processes. For over nine years, I've helped organizations improve operational efficiency through process improvement, documentation, quality management, and stakeholder collaboration across manufacturing and financial services. My professional experience includes leading quality systems at Coca-Cola and managing high-performing teams in the insurance industry. Throughout my career, I've been responsible for analyzing workflows, developing SOPs, improving documentation systems, ensuring compliance, and identifying opportunities to streamline operations. I can help your business with: • Business Process Analysis • SOP Development & Documentation • Process Mapping (As-Is / To-Be) • Workflow Improvement • Requirements Gathering • Gap Analysis • Root Cause Analysis • KPI Reporting • Excel Reporting & Data Analysis • Document Control Systems • Operations Documentation • Process Standardization Why work with me? ✔ Strong analytical mindset ✔ Detail-oriented documentation expert ✔ Excellent stakeholder communication ✔ Experienced in cross-functional collaboration ✔ Committed to delivering organized, actionable solutions I'm currently expanding my technical expertise in SQL, Power BI, Jira, and Agile methodologies to complement my operational experience and deliver even greater value to clients. Let's work together to improve your business processes and build solutions that last.