Lina Maria P.

Hi, I'm Lina, a professional in Human Resources, customer service, and administrative management, with experience in accounting reconciliation, virtual assistance, and consulting for travel agencies. I stand out for my attention to detail and efficiency in remote environments. What can I do for your business? I provide empathetic and effective support via chat and email. This improves the customer experience and builds user loyalty. I use Make to automate basic tasks and optimize processes such as billing, automatic responses, schedule management, and data extraction. I enter, organize, and interpret data in different formats to ensure accuracy and consistency. I offer comprehensive virtual assistance, including document organization, indicator monitoring, and personalized administrative support. I design presentations and visual materials with Canva and AI, giving your brand a professional image. I have experience working with adults and people with disabilities. This strengthens my communication, patience, and adaptability. My approach is proactive, organized, and results-oriented. I am committed to delivering high-quality work on time, with the goal of helping your business grow and run smoothly. If you are looking for a reliable and proactive virtual assistant, I would be delighted to support you and add value to your project! 🛠️ Tools: 🤖 ChatGPT 🎥 Heygen 🔄 Make 🖌️ Canva 💻 Google Workspace: Gmail, Drive, docs, Sheets, Calendar, Meet, Zoom. 🎯 Skills: ⚡ Multitasking. 🗂️ Office Organization & Administrative Support 💌 Email Marketing Automation 💬 Customer Support (Chat, Email, Messenger) 🎥 Video & Image Editing 🌱 Ability to work independently.