Natalie M.

15+ Years Supporting Families & Children | Expert in Education Navigation & Healthcare Logistics | Bilingual (EN/ES) | Trusted by High-Profile Families & Leading Startups Detail-oriented Project Manager with over 15 years of experience leading operations and managing logistics for high-profile families, healthcare professionals and patients, nonprofits, and small business owners. I specialize in driving projects forward—whether at home or behind the scenes—so my clients can stay focused on what matters most. What I bring: ✔ Proven ability to lead cross-functional projects, build systems from scratch, and optimize existing workflows ✔ Expertise in household & family management (scheduling, travel, research, education and childcare support) ✔ Concierge-level service from experience in private healthcare and UHNW homes ✔ Deep understanding of the U.S. healthcare system, including insurance navigation, referrals, and care coordination ✔ Strong network and connections with top healthcare providers and practices in NYC ✔ Start-up savvy from launching and running a product-based business ✔ Strong tech & tools knowledge (Asana, Notion, Salesforce, Canva, Athena, Google Workspace, Slack) ✔ High-level communication skills — written, verbal, and client-facing ✔ Fast, resourceful problem-solving and comfort with ambiguity ✔ Empathy-driven, detail-oriented, and calm under pressure Whether you need a trusted project lead to coordinate people, systems, or timelines—I’m here to help move things forward with care and clarity.