Diane P.
Business Analyst & Process Improvement Specialist | Documentation Pro
I help businesses turn complexity into clarity. With 10+ years of experience, I specialize in documentation, workflow mapping, SOPs, and stakeholder-facing deliverables that support IT/business alignment. I’ve worked with healthcare networks, tax firms, and startups — including a recent role supporting Ignite Inner Wellness, a women’s health company — where I built operational frameworks, forms, and knowledge content from the ground up. ✔ Process Mapping (Lucidchart, Visio) ✔ SOPs, Policies, Intake Forms, BRDs ✔ Tools: JIRA, Confluence, SharePoint, Canva ✔ Industries: Healthcare | Wellness | Tech | Nonprofit Ready to bring structure, clarity, and forward motion to your project.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $49
Billed in all: $3,000$3k
$49 in the last 6 months
Across 2 contracts
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 33% in Agile Project Management
Ranked by MRR among everyone on Upwork with the skill.
- #26Needs Assessment63 freelancers · 🇺🇸 #21Top 41%🇺🇸#21 of 43
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- #433Cross Functional Team Leadership1,042 freelancers · 🇺🇸 #75Top 42%🇺🇸#75 of 218
- #456Document Review937 freelancers · 🇺🇸 #109Top 49%🇺🇸#109 of 239
- #471Process Documentation883 freelancers · 🇺🇸 #108Top 53%🇺🇸#108 of 226
- #623Training & Development1,511 freelancers · 🇺🇸 #197Top 41%🇺🇸#197 of 533
- #728Azure DevOps2,096 freelancers · 🇺🇸 #81Top 35%🇺🇸#81 of 223