Allison P.

I’m a bilingual Virtual Assistant who helps businesses save time, stay organized, and build strong relationships with their customers. With experience in customer service, administrative support, healthcare coordination, appointment scheduling, CRM management, and digital content creation, I help businesses manage their daily operations efficiently and provide excellent customer experiences. My background in fast-paced, detail-oriented environments has taught me the importance of accuracy, confidentiality, organization, and clear communication. I combine these skills with technical knowledge and bilingual communication to support business growth and improve daily workflows. 🏆 ACHIEVEMENTS Top Rated Freelancer 91% Job Success Score 💼 RELEVANT EXPERIENCE Customer support and high-volume client communication Appointment scheduling, follow-ups, and administrative coordination Healthcare administration, HIPAA awareness, and familiarity with electronic medical records (EMRs) Bilingual customer service in English and Spanish CRM updates, lead management, and sales follow-ups 🎓 CERTIFICATIONS & TRAINING HubSpot Reporting Certification — HubSpot Academy Google AI Essentials Windows Server Administration Canva Design for Marketing & Content Creation Instagram Ads & Digital Marketing Training Shopify E-commerce Store Management Excel & Data Analysis 🛠️ WHAT I CAN HELP YOU WITH Virtual Assistance & Administration Data entry and spreadsheet organization Appointment scheduling and calendar management Email management and administrative support Task tracking and workflow organization CRM Management & Reporting HubSpot, Salesforce, and GoHighLevel support Contact management and database updates Lead tracking and follow-ups CRM reports, dashboards, and performance tracking Customer Support & Bilingual Communication Customer service via email, chat, and phone English–Spanish communication and translation Customer follow-ups and relationship management Clear, friendly, and professional client communication Social Media & Content Creation Social media account support Canva graphics and branded marketing materials Content planning and organization Short-form video editing using CapCut 🌟 WHY HIRE ME? When you hire me, you get a reliable, organized, and proactive professional who cares about the quality of every task. I understand that accurate information, timely follow-ups, and excellent communication make a real difference in business operations. I’m adaptable, eager to learn new tools, and committed to helping your team stay organized, support customers, and achieve its goals. Let’s work together to make your business run more smoothly!