Back to leaderboardLast snapshot: Nov 7
Nelson A.
Microsoft 365 certified IT Specialist
IT Helpdesk Specialist/Tech with 2+ years of Hands on experience delivering technical support, managing IT operations and supporting users with a variety of technical issues. Proficient with ticketing systems and remote support tools, with a track record of resolving 95% of issues within SLA at my current role. Skilled in Microsoft 365, on-premise, hybrid, cloud infrastructures, and customer service. Adept in AD, DNS, DHCP. Seeking to leverage comprehensive IT support capabilities to enhance user satisfaction and streamline technical operations. Microsoft 365 certified and working on renewing Azure fundamentals certification.
🇬🇹Guatemala City, Guatemala$17/hr90% JSS3.90 (1)Since Oct 2024
Earnings and projects
MRR
$0$0
Last 6 months ÷ 6
World#143,801 / 412,022 / 412k
🇬🇹Country#136 / 369 / 369
Revenue, last 30 days
$0$0
Total earnings
$19,196$19k
Billed in all: $20,166$20k
World#143,801 / 412,022 / 412k
🇬🇹Country#136 / 369 / 369
Per project
$19,196$19k
Projects, last 6 months
0
World#209,850 / 412,022 / 412k
🇬🇹Country#186 / 369 / 369
Projects in all
1
0% fixed100% hourly
World#360,671 / 412,022 / 412k
🇬🇹Country#276 / 369 / 369
Earnings, last 30 days
$20.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch