Jezreel B.

I have 4 years of diverse experience in customer service, mobility billing, sales and technical support, and financial accounting to deliver exceptional service and drive operational excellence. Aspiring to utilize strong communication and problem-solving skills to provide top-tier customer support for Kohl's, specializing in order management, payment processing, and refund handling. I've handled Mobility Billing, Sales and Technical support to apply technical expertise and customer-centric approach to troubleshoot and resolve mobility-related issues and transitioning to sales for AT&T, ensuring customer satisfaction. I have handled a Financial account which I am providing analytical skills and attention to detail to accurately process financial transactions and ensure compliance with tax regulations for H&R Block. Lastly, I've handled a live chat support for AliExpress providing exceptional customer service to AliExpress customers worldwide utilizing strong communication and problem-solving skills. I'm also a Team Player aiming to apply my experience in team sports like basketball to foster a positive and collaborative work culture. I'm a creative communicator that eager to utilize my skills in singing and social media to engage with stakeholders and effectively convey messages and aspiring to leverage my natural curiosity and passion for learning to continuously develop my skills and knowledge. I have proven track record of developing and implementing successful customer service experience and if you're looking for someone who can perform to hit the target for your campaign, I believe that you found what you're looking for.