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Junior P.

Junior P.

customer service including customer support & technical supervision.

Junior Paredes CASE MANAGEMENT ASSIST, INTAKE REP, Legal Assistant and Administrative Assistant 849-861-2632 juniorpa redes.opx@gma il.c om Santo Domingo Este, Rep Dom Information -I am a hardworker and dedicated About Me: As an accomplished Case Manager and Intake Representative, I bring a wealth of experience in managing complex cases and ensuring unparalleled customer satisfaction. In my role as a Case Manager and Customer Services Rep, I've honed my skills in navigating intricate customer needs and delivering solutions with finesse. I've successfully managed a dedicated team, fostering a collaborative environment that achieved a 100% increase in case resolution efficiency, showcasing my commitment to both team dynamics and client success.

🇩🇴Santo Domingo Este, Dominican Republic$10/hr80% JSS5.00 (3)Since Oct 2024

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,200 / 412k
🇩🇴Country#149 / 1,225
Revenue, last 30 days
$0

Last 6 months: $9k

Total earnings
$40k

Billed in all: $42k

World#91,082 / 412k
🇩🇴Country#248 / 1,225
Per project
$20k

$9k in the last 6 months

World#6,050 / 412k
🇩🇴Country#22 / 1,225
Projects, last 6 months
1

Across 2 contracts

50% fixed50% hourly
World#128,092 / 412k
🇩🇴Country#338 / 1,225
Projects in all
2

Across 4 contracts

50% fixed50% hourly
World#328,886 / 412k
🇩🇴Country#742 / 1,225

Earnings, last 30 days

$41.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$41.0k$41.5k$42.0k$42.5kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Phone Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #226Tech & IT2,238 freelancers · 🇩🇴 #6Top 10%
  2. #607Phone Communication6,538 freelancers · 🇩🇴 #35Top 9%
  3. #1,247Technical Support11,267 freelancers · 🇩🇴 #36Top 11%
  4. #3,651Customer Service37,167 freelancers · 🇩🇴 #75Top 10%