Persia A.
CSR | Phone, Email/ Chat & Legal Support | Reliable & Detail-Oriented
With over 5 years of experience providing exceptional customer service, I help businesses deliver fast, friendly, and reliable support that keeps customers happy and loyal. I specialize in handling inbound and outbound calls, managing emails and chats, resolving product inquiries, and processing orders with precision. I take pride in delivering clear communication, attention to detail, and quick problem-solving to ensure every customer interaction is smooth and professional. My goal is to make your clients feel valued, supported, and confident in your business. What I bring to your team: • Over 5 years of hands-on experience in customer service and support • Expertise in phone, email and chat support, handling high-volume inquiries efficiently • Accurate order processing, CRM management, and data entry • Strong product knowledge and ability to resolve customer issues quickly • Flexible schedule and availability, including weekends if needed • A positive, professional attitude and a focus on customer satisfaction I am ready to contribute my experience and skills to help your business grow while ensuring every client interaction reflects professionalism and care. Let’s work together to create exceptional customer experiences that keep clients coming back!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $24k
Billed in all: $62,254$62k
$5.9k in the last 6 months
Across 17 contracts
Earnings, last 30 days
Skill rankings: Top 0.58% in Data Entry
Top 1% in 6 of 9 skills, ranked by MRR among everyone on Upwork with the skill.
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- #26QA Testing1,392 freelancers · 🇺🇸 #6Top 2%🇺🇸#6 of 138
- #29Community Management2,973 freelancers · 🇺🇸 #10Top 0.98%🇺🇸#10 of 260
- #46Technical Project Management1,684 freelancers · 🇺🇸 #20Top 3%🇺🇸#20 of 271
- #58Phone Communication6,538 freelancers · 🇺🇸 #29Top 0.89%🇺🇸#29 of 590
- #104Translation15,921 freelancers · 🇺🇸 #14Top 0.65%🇺🇸#14 of 823
- #119Technical Support11,267 freelancers · 🇺🇸 #23Top 1%🇺🇸#23 of 607
- #313Data Entry53,630 freelancers · 🇺🇸 #106Top 0.58%🇺🇸#106 of 4,592