Skip to content
BackNov 7
Persia A.
Upwork badge

Persia A.

CSR | Phone, Email/ Chat & Legal Support | Reliable & Detail-Oriented

With over 5 years of experience providing exceptional customer service, I help businesses deliver fast, friendly, and reliable support that keeps customers happy and loyal. I specialize in handling inbound and outbound calls, managing emails and chats, resolving product inquiries, and processing orders with precision. I take pride in delivering clear communication, attention to detail, and quick problem-solving to ensure every customer interaction is smooth and professional. My goal is to make your clients feel valued, supported, and confident in your business. What I bring to your team: • Over 5 years of hands-on experience in customer service and support • Expertise in phone, email and chat support, handling high-volume inquiries efficiently • Accurate order processing, CRM management, and data entry • Strong product knowledge and ability to resolve customer issues quickly • Flexible schedule and availability, including weekends if needed • A positive, professional attitude and a focus on customer satisfaction I am ready to contribute my experience and skills to help your business grow while ensuring every client interaction reflects professionalism and care. Let’s work together to create exceptional customer experiences that keep clients coming back!

🇺🇸Austin, United States$30/hr100% JSS3.90 (6)Since Oct 2024

Earnings and projects

MRR
$4k

Last 6 months ÷ 6

World#8,162 / 412k
🇺🇸Country#2,463 / 62.1k
Revenue, last 30 days
$7.2k

Last 6 months: $24k

World#2,875 / 412k
🇺🇸Country#1,117 / 62.1k
Total earnings
$58k

Billed in all: $62k

World#66,786 / 412k
🇺🇸Country#12,377 / 62.1k
Per project
$6.5k

$5.9k in the last 6 months

World#26,512 / 412k
🇺🇸Country#4,389 / 62.1k
Projects, last 6 months
4
25% fixed75% hourly
World#51,813 / 412k
🇺🇸Country#7,181 / 62.1k
Projects in all
9

Across 17 contracts

53% fixed47% hourly
World#212,268 / 412k
🇺🇸Country#30,262 / 62.1k

Earnings, last 30 days

$62.3k+$7.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$55k$60k$65kOct 8Oct 23Nov 7

Skill rankings: Top 0.58% in Data Entry

Top 1% in 6 of 9 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #5Critical Thinking Skills573 freelancers · 🇺🇸 #3Top 0.87%
  2. #26QA Testing1,392 freelancers · 🇺🇸 #6Top 2%
  3. #29Community Management2,973 freelancers · 🇺🇸 #10Top 0.98%
  4. #46Technical Project Management1,684 freelancers · 🇺🇸 #20Top 3%
  5. #58Phone Communication6,538 freelancers · 🇺🇸 #29Top 0.89%
  6. #104Translation15,921 freelancers · 🇺🇸 #14Top 0.65%
  7. #119Technical Support11,267 freelancers · 🇺🇸 #23Top 1%
  8. #313Data Entry53,630 freelancers · 🇺🇸 #106Top 0.58%