Evelyn G.

Hello! I’m an experienced Operations & Government Proposal Specialist with a strong background in business operations, U.S. government RFP and proposal preparation, administrative support, and client services. With 5 years of experience in the BPO industry and additional experience in administration, appointment coordination, and operations management, I help businesses stay organized, streamline workflows, and deliver efficient, high-quality results. In my current role as Director of Operations at WTS Health, I contribute to daily operations and business processes, with a particular focus on U.S. government solicitations, RFP analysis, proposal drafting, and administrative coordination. Core Skills ⭐ U.S. Government RFP & Proposal Preparation ⭐ Government Solicitation Research & Analysis ⭐ Business Operations & Process Coordination ⭐ Administrative & Virtual Assistance ⭐ Customer Service (Email, Chat & Phone Support) ⭐ Data Entry & Document Management ⭐ Appointment Scheduling & Coordination ⭐ Client Communication & Relationship Management ⭐ Organization, Problem-Solving & Multitasking Tools & Platforms Salesforce | HubSpot | Avaya | RingCentral | Vici Dialer | Google Workspace | Microsoft Office | Canva | Notion | Slack | Zoom | Microsoft Teams | Ooma Office | Outlook Email & Calendar | US Government Procurement Portals I’m detail-oriented, proactive, and committed to helping businesses improve their operations, manage administrative tasks efficiently, and prepare organized, professional government proposals. My goal is to provide reliable support that saves time, improves productivity, and helps your business grow. Let’s work together to simplify your operations and achieve your business goals!