Sarahi ikebana R.

📌 Experienced Virtual Assistant | Customer Service & Scheduling Specialist I am a dedicated and detail-oriented Virtual Assistant with over 6 years of experience in customer service, administrative support, and tech assistance across medical, tech, and retail industries. ✔ Customer Support & Communication – Experienced in handling customer inquiries, resolving issues efficiently, and enhancing customer satisfaction. ✔ Scheduling & Calendar Management – Skilled in managing appointments, coordinating schedules, and optimizing workflow for busy professionals. ✔ CRM & Communication Tools – Proficient in Zendesk, Freshdesk, Google Workspace, and Slack, ensuring smooth communication and task management. ✔ Bilingual (English & Spanish) – Offering seamless communication and support for diverse clients. I am committed to efficiency, problem-solving, and delivering top-notch service. Let’s work together to streamline your operations and improve your customer experience!