Luis Flavio Alexis E.
Customer Service, Order Management & Tech Support | Bilingual (EN/ES)
🌟 Over 15 Years of Expertise in Customer Service & Technical Support! 🌐 Bilingual Support Available (English & Spanish) ✅ Ready to Enhance Your Customer Experience & Order Management With over a decade of experience in customer service, order management, and technical support, I offer a comprehensive range of services to elevate your business operations. I specialize in building strong customer relationships and providing seamless support to clients across various industries. 🌟 Services Offered I provide tailored customer service solutions and operational support to meet your unique needs. From order processing and data management to technical support for VoIP systems, I ensure your business runs smoothly and efficiently. 🔹 Order Management Specialist: I excel in validating and processing high-value orders, ensuring accuracy and timely delivery while maintaining detailed records. 🔹 Bilingual Support for Diverse Clients: Fluent in English and Spanish, I bridge communication gaps and enhance service delivery for a wider audience. 🔹 Customer Care Excellence: With a proven track record of resolving issues and ensuring customer satisfaction, I prioritize professional and detail-oriented interactions. 🔹 Technical Support & Training: I provide hands-on support for VoIP systems and website navigation, creating training materials to empower clients and staff alike.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.6k
Billed in all: $15,601$16k
$2.3k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Translation
Ranked by MRR among everyone on Upwork with the skill.
- #55Multilingual Translation397 freelancers · 🇲🇽 #1Top 14%🇲🇽#1 of 4
- #73Facebook Marketplace478 freelancers · 🇲🇽 #2Top 15%🇲🇽#2 of 3
- #107Language Interpretation1,049 freelancers · 🇲🇽 #11Top 10%🇲🇽#11 of 39
- #285Order Management1,128 freelancers · 🇲🇽 #4Top 25%🇲🇽#4 of 11
- #418Data Management2,504 freelancers · 🇲🇽 #3Top 17%🇲🇽#3 of 18
- #423Product Management2,632 freelancers · 🇲🇽 #2Top 16%🇲🇽#2 of 17
- #507Customer Care2,153 freelancers · 🇲🇽 #8Top 24%🇲🇽#8 of 28
- #518Spanish3,288 freelancers · 🇲🇽 #42Top 16%🇲🇽#42 of 274