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Luis Flavio Alexis E.

Luis Flavio Alexis E.

Customer Service, Order Management & Tech Support | Bilingual (EN/ES)

🌟 Over 15 Years of Expertise in Customer Service & Technical Support! 🌐 Bilingual Support Available (English & Spanish) ✅ Ready to Enhance Your Customer Experience & Order Management With over a decade of experience in customer service, order management, and technical support, I offer a comprehensive range of services to elevate your business operations. I specialize in building strong customer relationships and providing seamless support to clients across various industries. 🌟 Services Offered I provide tailored customer service solutions and operational support to meet your unique needs. From order processing and data management to technical support for VoIP systems, I ensure your business runs smoothly and efficiently. 🔹 Order Management Specialist: I excel in validating and processing high-value orders, ensuring accuracy and timely delivery while maintaining detailed records. 🔹 Bilingual Support for Diverse Clients: Fluent in English and Spanish, I bridge communication gaps and enhance service delivery for a wider audience. 🔹 Customer Care Excellence: With a proven track record of resolving issues and ensuring customer satisfaction, I prioritize professional and detail-oriented interactions. 🔹 Technical Support & Training: I provide hands-on support for VoIP systems and website navigation, creating training materials to empower clients and staff alike.

🇲🇽Tijuana, Mexico$12/hr100% JSS3.83 (2)Since Nov 2024

Earnings and projects

MRR
$766

Last 6 months ÷ 6

World#59,834 / 412k
🇲🇽Country#720 / 3,563
Revenue, last 30 days
$0

Last 6 months: $4.6k

Total earnings
$15k

Billed in all: $16k

World#163,080 / 412k
🇲🇽Country#1,517 / 3,563
Per project
$5k

$2.3k in the last 6 months

World#34,768 / 412k
🇲🇽Country#439 / 3,563
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇲🇽Country#600 / 3,563
Projects in all
3

Across 4 contracts

25% fixed75% hourly
World#304,142 / 412k
🇲🇽Country#2,073 / 3,563

Earnings, last 30 days

$15.6kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15.4k$15.6k$15.8k$16.0kOct 9Oct 24Nov 8

Skill rankings: Top 10% in Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #55Multilingual Translation397 freelancers · 🇲🇽 #1Top 14%
  2. #73Facebook Marketplace478 freelancers · 🇲🇽 #2Top 15%
  3. #107Language Interpretation1,049 freelancers · 🇲🇽 #11Top 10%
  4. #285Order Management1,128 freelancers · 🇲🇽 #4Top 25%
  5. #418Data Management2,504 freelancers · 🇲🇽 #3Top 17%
  6. #423Product Management2,632 freelancers · 🇲🇽 #2Top 16%
  7. #507Customer Care2,153 freelancers · 🇲🇽 #8Top 24%
  8. #518Spanish3,288 freelancers · 🇲🇽 #42Top 16%