Kerri K.

🚀 Need a sharp, proactive partner to manage your projects, delight your clients, and make your internal chaos disappear? That’s where I come in. I’m a US-based Virtual Assistant and Project Manager with 5+ years of experience in SaaS startups, operations leadership, and customer success. I help busy founders, creative teams, and fast-growing businesses stay organized, keep clients happy, and hit deadlines without burning out. ✅ What I Do Best: Project & timeline management (Notion, Wrike, Coda, Trello) Client onboarding & communication flows SOP writing and process documentation CRM support (Intercom, Front, HubSpot, etc.) Internal operations & team coordination Gifting & branded experience project coordination ✅ Tools I Use Often: Notion, Google Workspace, Wrike, Slack, Canva, Trello, Asana, Coda, Intercom, Front, Retool, ADA, Ramp, Gusto, and more! I bring a calm, detail-oriented approach, excellent written communication, and a track record of juggling a lot of moving parts for high-touch client projects. Whether you need help running your backend ops, polishing the client journey, or launching your next product, I’m here to make it easier. Let’s chat—I'd love to help!