Jennifer C.

Looking for an Executive Virtual Assistant to take over scheduling, administrative coordination, CRM management, and day-to-day healthcare operations support? Let me be the extra set of hands that keeps your practice or business organized, responsive, and running smoothly. I’m Jennie, an Executive & Operations Virtual Assistant with a strong background in healthcare administration, EHR/EMR support, client communication, HIPAA-compliant workflows, and CRM systems. I bring over 3 years of experience supporting healthcare providers, wellness professionals, coaches, and service-based businesses with both clinical and operational tasks. 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 + 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 • Manage scheduling, appointment confirmations, reschedules, cancellations, and provider calendars • Support EHR/EMR documentation, clinical notes, and patient data entry • Maintain accurate, HIPAA-compliant records, intake forms, and consent documentation • Assist with insurance verification, eligibility checks, prior authorizations, and claims follow-ups • Handle fax management (sending, receiving, renaming, and organizing medical documents) • Coordinate referrals, lab requests, and patient follow-ups 𝗖𝗹𝗶𝗲𝗻𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗙𝗼𝗹𝗹𝗼𝘄-𝗨𝗽 • Manage patient communication via phone, email, and messaging systems with professionalism and empathy • Track patient journeys, follow-ups, and care reminders to ensure continuity of care • Coordinate appointments, repeat visits, and wellness program enrollments • Support smooth communication between patients, providers, pharmacies, and labs 𝗖𝗥𝗠 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 • Manage and update CRM pipelines (GoHighLevel, Airtable, ClickUp, Monday) • Track leads, follow-ups, and client onboarding workflows from start to finish • Support client success processes and ensure no lead or task is missed • Assist with workflow optimization and operational tracking systems • Maintain structured data in Google Sheets and reporting systems My goal is to help your practice or business stay organized, compliant, and efficient by managing the systems that often get overwhelming behind the scenes. I focus on accuracy, structure, and proactive communication so nothing slips through the cracks. I’m available and ready to support your team. Feel free to send me a message or invite me directly to your job post. — Jennie