Shalini S.

Over all I have more than 10 years experience as a Software developer and in Agile project management areas. Currently focused Scrum Master with expertise in Jira Administration (ITSM) and Manual Testing, offering a well-rounded approach to project management, tool optimization, and quality assurance. Skilled in facilitating Agile practices, customizing Jira workflows and automation, and performing hands-on testing to ensure smooth team collaboration and bug-free product delivery. I provide end-to-end support for project execution, including issue tracking, sprint planning, and QA verification, helping teams deliver high-quality results on time. Skills -- Agile process coaching and implementation (Kanban /Safe methodologies ). -- Jira setup, customization, and administration. -- Project coordination and issue tracking. -- Training and support for teams using Jira. -- Detail-oriented Manual Tester - identifying bugs and ensuring high-quality software through comprehensive test case creation and execution -- Projects worked on Cyber security, Azure cloud, DevOps Full stack development, Data Management in Salesforce and Web App team ----- Skills------ --Agile & Scrum Methodologies --Backlog Refinement/ Planning --Sprint Planning & Retrospective --Stakeholder Management --Reporting --Team Leadership & Accountability --Strong Communication --Conflict Resolution ----- Technical Skills------ --Project Management / ITSM : Jira, Confluence --CRM tool: Fusion Salesforce --Software Development: JavaScript (DOM manipulation), HTML/CSS, Reactjs --Backend Development: Mainframe technologies, DB2, Rest APIs, mongoDB --Version Control: Git, Confluence, CI/CD pipelines. --Database Management: DB2, SQL, Data Modeling, Query Optimization.