Cynthia O.

I’m an experienced Customer Support Specialist and Executive Assistant who helps businesses stay organized, operate efficiently, and provide the best and positive support to their customers. With 5+ years of experience in administrative support, project coordination, customer service, and executive assistance, I bring strong communication, organization, multitasking, and problem solving skills. I’m proactive, detail oriented, and committed to resolving customer issues, meeting deadlines, and ensuring nothing falls through the cracks. I can help with: ✅ Customer service and email support ✅ Shopify order management ✅ Returns, refunds, and order tracking, creating draft order, chargebacks, order modification ✅ Gorgias and Zendesk ticket management ✅ Customer issue resolution and follow up ✅ Executive and administrative assistance ✅ Project coordination and task management ✅ Data entry and document management I’m looking to partner with businesses that value reliability, clear communication, and excellent customer service. My goal is to provide the best possible support to your customers, keep daily operations running smoothly, and give you more time to focus on growing your business.