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Yousef A.

Yousef A.

BPO Operations & Sales Expert | Customer Service| Cold Calling

I help businesses generate qualified leads, book high-quality appointments, and increase sales through proven customer service, cold calling, lead generation and BPO strategies. With extensive experience supporting international campaigns across the USA, Canada, the UK, and Australia, I have worked with teams handling Fortune 500-level projects and high-volume sales environments. I specialize in outbound sales, call center operations, and customer engagement delivering consistent results, improving conversion rates, and helping businesses scale efficiently. ► WHAT I OFFER * Appointment Setting & Calendar Management (High-Quality Leads) * Product Demo Scheduling & Prospect Qualification * Cold Calling & High-Converting Telemarketing Campaigns * Lead Generation & Targeted Prospecting * Sales Closing & Revenue Growth Support * Customer Support (Inbound & Outbound) * CRM Management & Pipeline Tracking * Email Outreach & Follow-Up Sequences * BPO & Call Center Operations Support ► RESULTS I CAN DELIVER * Consistent appointment booking and pipeline growth * Improved lead conversion and sales performance * Professional customer interactions that build trust * Reliable execution of high-volume calling campaigns ► TOOLS & SYSTEMS * CRM Systems (Salesforce, HubSpot, Zoho, etc.) * Dialers & Calling Tools * Microsoft Excel & Reporting Tools I am committed to delivering measurable results, maintaining high-quality communication, and helping businesses grow through effective sales and customer engagement strategies. Let’s work together to build a strong pipeline and drive real revenue.

🇺🇸Royal Palm Beach, United States$15/hr95% JSS5.00 (2)Since Nov 2024

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#31,781 / 412k
🇺🇸Country#6,155 / 62.1k
Revenue, last 30 days
$500

Last 6 months: $9.1k

World#62,841 / 412k
🇺🇸Country#8,299 / 62.1k
Total earnings
$10k

Billed in all: $11k

World#192,655 / 412k
🇺🇸Country#30,908 / 62.1k
Per project
$1.7k

$1.8k in the last 6 months

World#85,204 / 412k
🇺🇸Country#14,382 / 62.1k
Projects, last 6 months
5

Across 8 contracts

63% fixed37% hourly
World#41,746 / 412k
🇺🇸Country#5,872 / 62.1k
Projects in all
6

Across 11 contracts

55% fixed45% hourly
World#250,290 / 412k
🇺🇸Country#35,789 / 62.1k

Earnings, last 30 days

$10.6k+$500 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$10,000$10,250$10,500$10,750Oct 8Oct 23Nov 7

Skill rankings: Top 6% in Sales Lead Lists

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Telemarketing Script82 freelancers · 🇺🇸 #3Top 9%
  2. #17Community Promotion & Growth Hacking103 freelancers · 🇺🇸 #4Top 17%
  3. #43High-Ticket Closing404 freelancers · 🇺🇸 #11Top 11%
  4. #67Sales & Marketing Collateral527 freelancers · 🇺🇸 #31Top 13%
  5. #94Real Estate Cold Calling1,357 freelancers · 🇺🇸 #6Top 7%
  6. #109Outbound Call1,218 freelancers · 🇺🇸 #12Top 9%
  7. #122Sales Call1,333 freelancers · 🇺🇸 #10Top 9%
  8. #134Inbound Inquiry1,295 freelancers · 🇺🇸 #13Top 10%