Yousef A.
BPO Operations & Sales Expert | Customer Service| Cold Calling
I help businesses generate qualified leads, book high-quality appointments, and increase sales through proven customer service, cold calling, lead generation and BPO strategies. With extensive experience supporting international campaigns across the USA, Canada, the UK, and Australia, I have worked with teams handling Fortune 500-level projects and high-volume sales environments. I specialize in outbound sales, call center operations, and customer engagement delivering consistent results, improving conversion rates, and helping businesses scale efficiently. ► WHAT I OFFER * Appointment Setting & Calendar Management (High-Quality Leads) * Product Demo Scheduling & Prospect Qualification * Cold Calling & High-Converting Telemarketing Campaigns * Lead Generation & Targeted Prospecting * Sales Closing & Revenue Growth Support * Customer Support (Inbound & Outbound) * CRM Management & Pipeline Tracking * Email Outreach & Follow-Up Sequences * BPO & Call Center Operations Support ► RESULTS I CAN DELIVER * Consistent appointment booking and pipeline growth * Improved lead conversion and sales performance * Professional customer interactions that build trust * Reliable execution of high-volume calling campaigns ► TOOLS & SYSTEMS * CRM Systems (Salesforce, HubSpot, Zoho, etc.) * Dialers & Calling Tools * Microsoft Excel & Reporting Tools I am committed to delivering measurable results, maintaining high-quality communication, and helping businesses grow through effective sales and customer engagement strategies. Let’s work together to build a strong pipeline and drive real revenue.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9.1k
Billed in all: $10,600$11k
$1.8k in the last 6 months
Across 8 contracts
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 6% in Sales Lead Lists
Ranked by MRR among everyone on Upwork with the skill.
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