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Patrick R.
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Patrick R.

Dynamics 365 Customer Engagement & Power Platform Architect

Struggling with disjointed sales processes or customer service delays? I help small and mid-size businesses unlock the full potential of Dynamics 365 — without the complexity or enterprise overhead. What I Deliver: - Dynamics 365 Sales & Service configuration tailored to your business - Power Automate workflows that eliminate repetitive admin work - Custom Power Apps for process automation and reporting - AI-driven solutions with Copilot, AI Builder, and Virtual Agents - System audits & performance tuning for existing environments Why Work With Me: - Former Microsoft architect (6+ years) - 70+ Dynamics 365 projects delivered across 3 continents - Proven track record of reducing operational costs by up to 30% - Fast, clear, and business-focused — no jargon, no delays Whether you need a project rescue, new build, or expert advisory, I’ll help you cut through the noise and get to results. Let’s talk about your CRM challenges — and how we’ll solve them.

🇳🇿Whangaparaoa, New Zealand$85/hr100% JSSSince Nov 2024

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#18,930 / 412k
🇳🇿Country#16 / 622
Revenue, last 30 days
$1.2k

Last 6 months: $14k

World#37,275 / 412k
🇳🇿Country#34 / 622
Total earnings
$28k

Billed in all: $31k

World#116,462 / 412k
🇳🇿Country#162 / 622
Per project
$14k

$6.8k in the last 6 months

World#10,437 / 412k
🇳🇿Country#12 / 622
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇳🇿Country#103 / 622
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇳🇿Country#515 / 622

Earnings, last 30 days

$30.7k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$29k$30k$31kOct 8Oct 23Nov 7

Skill rankings: Top 5% in CRM Software

Ranked by MRR among everyone on Upwork with the skill.

  1. #26Microsoft Dynamics Development286 freelancers · 🇳🇿 #1Top 9%
  2. #39Microsoft Dynamics CRM497 freelancers · 🇳🇿 #1Top 8%
  3. #68Microsoft Dynamics 365844 freelancers · 🇳🇿 #1Top 8%
  4. #116Solution Architecture1,009 freelancers · 🇳🇿 #1Top 11%
  5. #139Microsoft Power Automate1,387 freelancers · 🇳🇿 #1Top 10%
  6. #203CRM Development2,819 freelancers · 🇳🇿 #1Top 7%
  7. #215Office 3653,328 freelancers · 🇳🇿 #2Top 6%
  8. #220Business Analysis3,603 freelancers · 🇳🇿 #2Top 6%