Christine Joy D.

Virtual Assistant & Operations Specialist | Social Media Manager | UGC Creator Running a business means wearing too many hats — and that's exactly where I come in. With 6 years in the BPO industry and 3 years managing vendor relationships at the business level, I've built a sharp eye for what keeps operations running smoothly and what slows them down. I bring that same operational mindset to every client I work with — whether that means keeping your inbox under control, managing your content calendar, or showing up on camera to create UGC that actually converts. Here's what I can take off your plate: Admin & Virtual Assistance — calendar and inbox management, data entry, order processing, CRM updates, vendor coordination, and project tracking. I keep things organized so nothing falls through the cracks. Customer Support — email, chat, and social media inquiries handled with professionalism and care. I've managed high-volume queues, resolved escalations, and helped businesses retain customers through consistent, empathetic service. Social Media Management — content planning, scheduling, trend research, and engagement. I don't just post — I help build a presence that feels intentional and on-brand. UGC Creation — short-form video content for TikTok, Instagram Reels, and Facebook. Product showcases, reviews, and storytelling content that feel authentic because they are. No over-produced, stiff scripts — just real content that resonates. I'm detail-oriented, fast to adapt to new tools, and genuinely invested in making sure your business runs better with me on your team. If you're looking for someone who can handle the day-to-day so you can focus on growth — let's talk. 👩🏻‍💼💻Admin & VA -Inbox & calendar management -CRM & data management -Order & vendor coordination -Project tracking 👩🏻‍💻☎️Customer support -Email & chat support -Escalation & conflict resolution -Multichannel coverage -Retention & follow-up 📱🤳🏼SMM & UGC -Content calendar & scheduling -TikTok / Reels / Facebook video -Product reviews & showcases -Trend research & strategy If you need someone dependable to handle operations, support your customers, and create content that actually works — I'd love to hear about your project. Send me a message and let's figure out how I can help.