Wilrod Peter V.

 Handling Customer Service Inquiries: Responsible for processing payments, reconciling accounts, following up on late payments, and handling any disputes or refunds related to such payments. Handling Technical Support Inquiries: As a Technical support representative, I assist clients settle technical problems associated with a product or service. My duties include responding to user problems and offering solutions for technical goods and services. I make sure that I provide an excellent customer service for billing and technical concern by resolving their concern appropriately to ensure an excellent relationship with our customer. Digital Marketing: Setting goals. Involves setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals tailored to each salesperson's strengths. Responsible for helping maintain a brand by working on marketing campaigns. My duties include performing market research, strategizing with other marketing professionals and creating content to aid in the success of marketing campaigns.