Igor Thomas G.

You want to: ✅ Simplify complex journeys ✅ Guide users with clarity and consistency ✅ Make your product speak the user's language That’s where I come in. With 20+ years of experience in language and 7+ in UX Writing and Content Design, I help teams turn complexity into clarity. I’ve worked on global products across fintech, HR tech, and SaaS, crafting copy, structuring systems, and localizing experiences for users in multiple languages. Highlights from my work: ✅ Localized global platforms into 4+ languages, aligning UX with internationalization ✅ Improved onboarding completion and task clarity through tested microcopy ✅ 40% reduction in misuse of buttons and links through improved microcopy ✅ 55% drop in help requests after implementing content-focused FAQs ✅ 87% of resolutions handled without human agents via chatbot scripts ✅ 92% increase in qualified leads through voice and content strategy What people say about me: ⭐⭐⭐⭐⭐ “Igor was great to work with. He has a solid foundation in content strategy and UX writing. He shaped the voice of our MVP and brought clarity to key flows.” — Senior Content Manager, SaaS product ⭐⭐⭐⭐⭐ “Sharp, efficient, and thoughtful. His UX feedback went beyond language — he improved the experience.” — Localization PM, multilingual product review ⭐⭐⭐⭐⭐ “One of the best UX Writers I’ve worked with. Clear, proactive, and highly collaborative.” — Principal Designer, former McKinsey/Fjord ⭐⭐⭐⭐⭐ “Helped our game team translate complex business rules into clear solutions. Always prepared, always engaged.” — Game Director, B2B project ⭐⭐⭐⭐⭐ “Igor is a key strategic partner in our content initiatives. He gets things done and brings great thinking to the table.” — CEO, Nerd Spirit If you're looking for someone who designs with words, thinks in systems, and delivers real results, let's talk. No templates. No bloated copy. Just clarity that converts. 📩 Message me 💼 Invite me to your project ⚡ Or send an offer if you're ready to move fast