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Yosha N.

Yosha N.

Account management Customer technical support

Well respected customer service professional, dedicated to superior customer service within fast-paced environments. Takes pride in accomplishing all performance goals while ensuring customers are given first rate service and the best products. Branded as trustworthy, ethical, discreet and gracious when driving communicating vessels. An aptitude for technology, with the capability to quickly grasp business requirements and prioritize as needed. Enjoy working with technology an am passionate about helping others fix their technical issues. Able to thrive in dynamic environment with ease and prioritize and multi task to get job done. AREAS OF EXPERTIST * Customer Relations and Retention * Diagnose and Resolve Tech Support Concerns * Account Analysis for best services and products * Team Leadership and Building * Creative Out-of-Box Thinking * Quick Problem Solver

🇺🇸Fairburn, United States$40/hr90% JSSSince Dec 2024

Earnings and projects

MRR
$11k

Last 6 months ÷ 6

World#1,071 / 412k
🇺🇸Country#513 / 62.1k
Revenue, last 30 days
$12k

Last 6 months: $65k

World#1,040 / 412k
🇺🇸Country#495 / 62.1k
Total earnings
$235k

Billed in all: $264k

World#11,835 / 412k
🇺🇸Country#3,041 / 62.1k
Per project
$235k
World#15 / 412k
🇺🇸Country#6 / 62.1k
Projects, last 6 months
0
World#209,850 / 412k
🇺🇸Country#27,405 / 62.1k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇺🇸Country#53,151 / 62.1k

Earnings, last 30 days

$264k+$11.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$250k$260k$270kOct 8Oct 23Nov 7

Skill rankings: #1 in 4 skills of 10

Rarest: top <0.01% in Technical Support, of 11,267. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Technical Support11,267 freelancers · 🇺🇸 #1Top <0.01%
  2. 1Critical Thinking Skills573 freelancers · 🇺🇸 #1Top 0.17%
  3. 1Team Training266 freelancers · 🇺🇸 #1Top 0.38%
  4. 1Digital Literacy73 freelancers · 🇺🇸 #1Top 1%
  5. 2Phone Communication6,538 freelancers · 🇺🇸 #2Top 0.03%
  6. 2Quality Control1,307 freelancers · 🇺🇸 #2Top 0.15%
  7. 2Problem Resolution837 freelancers · 🇺🇸 #2Top 0.24%
  8. 2Teachable277 freelancers · 🇺🇸 #1Top 0.72%