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Rose A.

Rose A.

Customer Service

I am a customer service professional with over 7 years of experience in providing exceptional support and building strong relationships with clients. My dedication to delivering outstanding service ensures that customers feel valued and that your company’s reputation remains impeccable. I thrive in fast-paced environments, adeptly resolving challenges while maintaining a positive and empathetic approach. My exceptional interpersonal skills enable me to connect with people, understand their needs, and deliver solutions that exceed expectations. With a passion for fostering trust and loyalty, I am confident in my ability to be an asset to any team, contributing to the long-term success of your organisation. - Skilled in handling customer inquiries, resolving conflicts, and ensuring satisfaction in high-pressure environments. - Adept at training and mentoring team members to enhance overall performance and consistency in customer care. - Regular feedback and open communication are key to my approach, I value keeping everyone informed and engaged.

🇦🇺Perth, Australia$20/hr80% JSS4.73 (12)Since Dec 2024

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#40,336 / 412k
🇦🇺Country#207 / 2,970
Revenue, last 30 days
$1.1k

Last 6 months: $7.3k

World#39,238 / 412k
🇦🇺Country#208 / 2,970
Total earnings
$14k

Billed in all: $15k

World#170,295 / 412k
🇦🇺Country#1,119 / 2,970
Per project
$1.4k

$3.6k in the last 6 months

World#100,968 / 412k
🇦🇺Country#623 / 2,970
Projects, last 6 months
2

Across 5 contracts

0% fixed100% hourly
World#88,918 / 412k
🇦🇺Country#553 / 2,970
Projects in all
10

Across 21 contracts

19% fixed81% hourly
World#201,797 / 412k
🇦🇺Country#1,512 / 2,970

Earnings, last 30 days

$14.9k+$1.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$13k$14k$15kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Intercultural Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #16Intercultural Communication166 freelancers · 🇦🇺 #1Top 10%
  2. #314Community Management2,973 freelancers · 🇦🇺 #1Top 11%
  3. #1,753Technical Support11,267 freelancers · 🇦🇺 #1Top 16%
  4. #5,139Customer Service37,167 freelancers · 🇦🇺 #9Top 14%