Reyland S.
Shopify Customer Support | Executive Assistant | Project Coordinator
I help founders and business owners take customer support, admin, and daily operations completely off their plates so they can focus on higher-level decisions and growth. With me, inboxes stay organized, follow-ups get done, and nothing quietly falls through the cracks. I have over 6 years of experience working across Customer Service, Email Support, Executive Assistance, Project Coordination, and E-commerce Support. My work includes handling high-volume inboxes, managing customer cases, responding to inquiries, coordinating internal tasks, maintaining accurate records, and supporting day-to-day business operations. I’ve also supported Shopify and DTC e-commerce brands with order concerns, shipping, refunds, replacements, follow-ups, and customer communication. Alongside customer support, I’ve worked closely with business owners on schedules, reporting, team coordination, ongoing tasks, and operational follow-through. If you’re looking for someone reliable, detail-oriented, proactive, and easy to work with long-term, I’d be happy to support your business.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4.9k
Billed in all: $16,088$16k
$1.2k in the last 6 months
Across 14 contracts
Earnings, last 30 days
Skill rankings: Top 8% in Profile Creation
Ranked by MRR among everyone on Upwork with the skill.
- #5Profile Creation63 freelancers · 🇵🇭 #1Top 8%🇵🇭#1 of 2
- #6Face-to-Face Coaching65 freelancers · 🇵🇭 #2Top 9%🇵🇭#2 of 3
- #98Personal Branding613 freelancers · 🇵🇭 #8Top 16%🇵🇭#8 of 25
- #114Career Coaching867 freelancers · 🇵🇭 #6Top 13%🇵🇭#6 of 47
- #133Proposal Writing936 freelancers · 🇵🇭 #14Top 14%🇵🇭#14 of 59
- #210Coaching1,319 freelancers · 🇵🇭 #48Top 16%🇵🇭#48 of 204
- #287Training & Development1,511 freelancers · 🇵🇭 #89Top 19%🇵🇭#89 of 365
- #326Real Estate Virtual Assistance1,691 freelancers · 🇵🇭 #125Top 19%🇵🇭#125 of 638