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Jorizel S.

Jorizel S.

Customer Service & Tech Support | Active Listening, Invoicing, Server

PROFILE Dedicated and highly experienced Customer Service Representative with over 8 years in the call center industry, providing outstanding support in high-volume environments. Skilled in handling inbound and outbound calls, resolving complex customer concerns, and maintaining high satisfaction ratings. Exceeding KPIs, including AHT, CSAT, and FCR. Known for strong communication, active listening, and problem-solving abilities, with a commitment to d elivering a p ositive customer exp erience in every interaction.

🇵🇭Calamba, Philippines$8/hr80% JSSSince Jan 2025

Earnings and projects

MRR
$582

Last 6 months ÷ 6

World#71,589 / 412k
🇵🇭Country#14,186 / 56.3k
Revenue, last 30 days
$673

Last 6 months: $3.5k

World#54,823 / 412k
🇵🇭Country#11,883 / 56.3k
Total earnings
$7k

Billed in all: $7.2k

World#226,648 / 412k
🇵🇭Country#36,107 / 56.3k
Per project
$7k
World#24,436 / 412k
🇵🇭Country#5,832 / 56.3k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$7.2k+$673 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.5k$7.0k$7.5kOct 8Oct 23Nov 7

Skill rankings: Top 26% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,926Phone Communication6,538 freelancers · 🇵🇭 #937Top 29%
  2. #9,811Customer Service37,167 freelancers · 🇵🇭 #5,457Top 26%