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Abraham M.
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Abraham M.

Administrative & Operational Assistant | A+ Customer Service & Sales

𝙺𝚎𝚎𝚙𝚒𝚗𝚐 𝚈𝚘𝚞𝚛 𝙱𝚞𝚜𝚒𝚗𝚎𝚜𝚜 𝚒𝚗 𝙵𝙻𝙾𝚆 Hi! I’m a results-driven Virtual Assistant who helps businesses stay organized, responsive, and efficient. I work using my FLOW framework — a practical system designed to keep daily operations smooth while supporting sales and customer satisfaction. 🔄 My FLOW Framework: 𝗙 — Focused Admin Support • 📅 Calendar management, scheduling & appointment setting • 📧 Inbox management & timely follow-ups • 🗂️ Administrative & operational assistance 𝗟 — Lead & Client Handling • 🤝 Customer service & professional communication • 📞 Cold calling, lead outreach & follow-ups • 💰 Sales support & lead qualification 𝗢 — Organized Operations • 📊 CRM management, reporting & tracking • 🧾 Order processing, billing & invoicing • ⌨️ Accurate data entry & record management 𝗪 — Workflow, Retail & Logistics • 🛒 Retail operations support • 🚚 Transportation, booking, dispatch & logistics coordination • 🗺️ Route scheduling & operational workflows I’m detail-oriented, proactive, and comfortable working independently in fast-paced remote environments. I don’t just complete tasks — I create structure, improve processes, and keep your business running in FLOW. If you’re looking for a Virtual Assistant who adapts quickly, communicates clearly, and supports growth, let’s connect 🌊

🇵🇭Cavite City, Philippines$6/hr100% JSS3.57 (6)Since Jan 2025

Earnings and projects

MRR
$552

Last 6 months ÷ 6

World#73,885 / 412k
🇵🇭Country#14,614 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $3.3k

Total earnings
$18k

Billed in all: $19k

World#148,028 / 412k
🇵🇭Country#24,533 / 56.3k
Per project
$2k

$552 in the last 6 months

World#76,562 / 412k
🇵🇭Country#15,943 / 56.3k
Projects, last 6 months
6
0% fixed100% hourly
World#34,405 / 412k
🇵🇭Country#2,063 / 56.3k
Projects in all
9

Across 10 contracts

0% fixed100% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$19.1kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$18.8k$19.0k$19.2k$19.4kOct 8Oct 23Nov 7

Skill rankings: Top 18% in Google Docs

Ranked by MRR among everyone on Upwork with the skill.

  1. #627Task Coordination2,735 freelancers · 🇵🇭 #256Top 23%
  2. #796Team Management3,136 freelancers · 🇵🇭 #255Top 25%
  3. #1,065Product Listings5,309 freelancers · 🇵🇭 #447Top 20%
  4. #1,477Google Docs8,007 freelancers · 🇵🇭 #791Top 18%
  5. #1,628Communications7,670 freelancers · 🇵🇭 #648Top 21%
  6. #1,910Google Sheets9,300 freelancers · 🇵🇭 #782Top 21%
  7. #1,999Phone Communication6,538 freelancers · 🇵🇭 #981Top 31%
  8. #2,071CRM Software8,314 freelancers · 🇵🇭 #509Top 25%