Abraham M.
Administrative & Operational Assistant | A+ Customer Service & Sales
𝙺𝚎𝚎𝚙𝚒𝚗𝚐 𝚈𝚘𝚞𝚛 𝙱𝚞𝚜𝚒𝚗𝚎𝚜𝚜 𝚒𝚗 𝙵𝙻𝙾𝚆 Hi! I’m a results-driven Virtual Assistant who helps businesses stay organized, responsive, and efficient. I work using my FLOW framework — a practical system designed to keep daily operations smooth while supporting sales and customer satisfaction. 🔄 My FLOW Framework: 𝗙 — Focused Admin Support • 📅 Calendar management, scheduling & appointment setting • 📧 Inbox management & timely follow-ups • 🗂️ Administrative & operational assistance 𝗟 — Lead & Client Handling • 🤝 Customer service & professional communication • 📞 Cold calling, lead outreach & follow-ups • 💰 Sales support & lead qualification 𝗢 — Organized Operations • 📊 CRM management, reporting & tracking • 🧾 Order processing, billing & invoicing • ⌨️ Accurate data entry & record management 𝗪 — Workflow, Retail & Logistics • 🛒 Retail operations support • 🚚 Transportation, booking, dispatch & logistics coordination • 🗺️ Route scheduling & operational workflows I’m detail-oriented, proactive, and comfortable working independently in fast-paced remote environments. I don’t just complete tasks — I create structure, improve processes, and keep your business running in FLOW. If you’re looking for a Virtual Assistant who adapts quickly, communicates clearly, and supports growth, let’s connect 🌊
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.3k
Billed in all: $19,138$19k
$552 in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 18% in Google Docs
Ranked by MRR among everyone on Upwork with the skill.
- #627Task Coordination2,735 freelancers · 🇵🇭 #256Top 23%🇵🇭#256 of 929
- #796Team Management3,136 freelancers · 🇵🇭 #255Top 25%🇵🇭#255 of 849
- #1,065Product Listings5,309 freelancers · 🇵🇭 #447Top 20%🇵🇭#447 of 1,714
- #1,477Google Docs8,007 freelancers · 🇵🇭 #791Top 18%🇵🇭#791 of 3,336
- #1,628Communications7,670 freelancers · 🇵🇭 #648Top 21%🇵🇭#648 of 2,320
- #1,910Google Sheets9,300 freelancers · 🇵🇭 #782Top 21%🇵🇭#782 of 2,989
- #1,999Phone Communication6,538 freelancers · 🇵🇭 #981Top 31%🇵🇭#981 of 2,978
- #2,071CRM Software8,314 freelancers · 🇵🇭 #509Top 25%🇵🇭#509 of 1,776