Mirza Omer B.

With a 𝐏𝐡𝐃 𝐢𝐧 𝐀𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 from the 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲 𝐨𝐟 𝐖𝐚𝐭𝐞𝐫𝐥𝐨𝐨, 20+ years across software engineering, research, and production AI, and former Senior Director of AI R&D at Afiniti, I bring deep technical expertise together with hands-on experience building systems for enterprise environments. I build 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧-𝐠𝐫𝐚𝐝𝐞 𝐀𝐈 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐀𝐈 𝐚𝐠𝐞𝐧𝐭𝐬, 𝐋𝐋𝐌 𝐚𝐧𝐝 𝐑𝐀𝐆 𝐬𝐲𝐬𝐭𝐞𝐦𝐬, 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈, 𝐢𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐟𝐮𝐥𝐥-𝐬𝐭𝐚𝐜𝐤 𝐀𝐈 𝐒𝐚𝐚𝐒 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬. My work spans startups and enterprise organizations, including Fortune 500 environments across telecom, financial services, and healthcare. My production experience includes AI platforms processing 100,000+ 𝐜𝐚𝐥𝐥𝐬 𝐩𝐞𝐫 𝐝𝐚𝐲, enterprise conversational AI across voice and text, agentic workflows, and NLP models used in cancer treatment planning. My focus is not on adding an LLM to an app and calling it AI. I build complete systems that can retrieve information, use tools and APIs, execute workflows, maintain state, validate outputs, handle failures, and operate reliably in production. 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 | 𝐀𝐠𝐞𝐧𝐭𝐢𝐜 𝐀𝐈 | 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐈 | 𝐋𝐋𝐌𝐬 | 𝐑𝐀𝐆 | 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈 | 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐈 | 𝐀𝐈 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 | 𝐌𝐂𝐏 | 𝐧8𝐧 | 𝐀𝐏𝐈 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 | 𝐅𝐮𝐥𝐥-𝐒𝐭𝐚𝐜𝐤 𝐀𝐈 | 𝐀𝐈 𝐒𝐚𝐚𝐒 | 𝐍𝐋𝐏 𝐖𝐇𝐘 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 𝐌𝐄? ✅ 𝐏𝐡𝐃 𝐢𝐧 𝐀𝐈, 𝐔𝐧𝐢𝐯𝐞𝐫𝐬𝐢𝐭𝐲 𝐨𝐟 𝐖𝐚𝐭𝐞𝐫𝐥𝐨𝐨 ✅ 20 𝐲𝐞𝐚𝐫𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠, 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡, 𝐚𝐧𝐝 𝐀𝐈 ✅ 𝐅𝐨𝐫𝐦𝐞𝐫 𝐒𝐞𝐧𝐢𝐨𝐫 𝐃𝐢𝐫𝐞𝐜𝐭𝐨𝐫 𝐨𝐟 𝐀𝐈 𝐑&𝐃 𝐚𝐭 𝐀𝐟𝐢𝐧𝐢𝐭𝐢 ✅ 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 | 100% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 ✅ 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐀𝐈 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐢𝐧 𝐅𝐨𝐫𝐭𝐮𝐧𝐞 500 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭𝐬 ✅ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐀𝐈 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 100,000+ 𝐜𝐚𝐥𝐥𝐬/𝐝𝐚𝐲 ✅ 𝐃𝐞𝐞𝐩 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐚𝐜𝐫𝐨𝐬𝐬 𝐯𝐨𝐢𝐜𝐞 𝐀𝐈, 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐈, 𝐍𝐋𝐏, 𝐋𝐋𝐌𝐬, 𝐚𝐠𝐞𝐧𝐭𝐬, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐝𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐀𝐈 𝐀𝐆𝐄𝐍𝐓𝐒 & 𝐀𝐆𝐄𝐍𝐓𝐈𝐂 𝐒𝐘𝐒𝐓𝐄𝐌𝐒 I build AI agents and multi-step workflows that can understand business context, retrieve data, call APIs and tools, make decisions, maintain state, execute actions, and involve humans where needed. • Tool calling and structured outputs • API, database, and SaaS integrations • Business-rule and deterministic routing • State and memory • Human-in-the-loop approvals • Validation, retries, logging, and observability • LangGraph and n8n orchestration 𝐋𝐋𝐌, 𝐑𝐀𝐆 & 𝐊𝐍𝐎𝐖𝐋𝐄𝐃𝐆𝐄 𝐒𝐘𝐒𝐓𝐄𝐌𝐒 I build grounded LLM applications connected to private knowledge and business data. • Retrieval-Augmented Generation • Semantic and vector search • Knowledge assistants • Document ingestion and extraction • Metadata filtering • Grounded responses and source-aware outputs • Retrieval evaluation and hallucination reduction 𝐕𝐎𝐈𝐂𝐄 𝐀𝐈 & 𝐂𝐎𝐍𝐕𝐄𝐑𝐒𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐀𝐈 My background includes enterprise conversational AI across voice and text, real-time telephony, speech recognition, and AI call automation. • AI phone agents • Lead qualification and customer support workflows • Appointment and booking flows • Real-time speech pipelines • Telephony and SIP integrations • Call transcription and analytics • Post-call automation • Human escalation and handoff Relevant technologies include Twilio, LiveKit, OpenAI, Groq, Deepgram, ElevenLabs, and real-time STT/LLM/TTS architectures. 𝐀𝐈 𝐀𝐔𝐓𝐎𝐌𝐀𝐓𝐈𝐎𝐍 & 𝐁𝐔𝐒𝐈𝐍𝐄𝐒𝐒 𝐖𝐎𝐑𝐊𝐅𝐋𝐎𝐖𝐒 I build automation around the real business process, not isolated tasks. • n8n, Make, and Zapier workflows • CRM, SaaS, API, and webhook integrations • Lead and customer workflows • Data extraction and enrichment • Document processing • AI-assisted decisions • Notifications and downstream actions • Multi-system synchronization • Human-in-the-loop workflows 𝐅𝐔𝐋𝐋-𝐒𝐓𝐀𝐂𝐊 𝐀𝐈 & 𝐒𝐀𝐀𝐒 𝐄𝐍𝐆𝐈𝐍𝐄𝐄𝐑𝐈𝐍𝐆 I work across both the software product layer and the AI layer: • Application and system architecture • Frontend applications and dashboards • Backend services and APIs • Databases, authentication, and permissions • Third-party integrations • AI services and agent orchestration • SaaS workflows and multi-tenancy • Docker and cloud deployment • Logging, monitoring, reliability, latency, and performance My hands-on stack includes Python, FastAPI, Node.js, React, TypeScript, PostgreSQL, MongoDB, Supabase, Docker, AWS, GCP, Vercel, vector databases, and modern AI frameworks and model APIs. 𝐄𝐍𝐓𝐄𝐑𝐏𝐑𝐈𝐒𝐄 𝐀𝐈 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 Former Senior Director of AI R&D at Afiniti, leading enterprise NLP/NLU. Earlier at Sabre, I built software for global airlines. Need senior AI ownership from architecture to production? 𝐋𝐞𝐭'𝐬 𝐭𝐚𝐥𝐤!