Mariah C.

Carrying with me over 12 years of experience, my passion is architecting and implementing CRM solutions on Salesforce platform that are scalable, easy to adapt, intuitive and follow best industry practices. I have extensive experience implementing Sales, Service, Marketing, B2C Commerce and CX solutions of all sizes and complexities spanning across several industry domains (Life Sciences, Retail, Non Profit, Manufacturing, Real Estate, Finance, Fitness, Wineries, Hospitality, PetCare etc.) Key Achievements: • 60+ Sales and Service Cloud implementations • 18+ Marketing Cloud implementations • 11+ Pardot implementations Have extensive depth and breadth of projects on Salesforce - • IMPLEMENTATIONS - Fresh implementations, Sales/Service process setup & automation, Reporting, Customer and Partner/PRM Portals • INTEGRATIONS - Have integrated Salesforce with ZenDesk, Quickbooks, Netsuite, Slack, HubSpot, Pardot, Marketing Cloud, Mail Chimp, Drift, Google Sheets, STRIPE, Teachables, Snowflake, JIRA, Outreach, Salesloft and many more • CUSTOMIZATIONS - Flows, Apex, LWC, Lightning, Triggers, Classes • APP DEVELOPMENT - Custom App Development for AppExchange • ADMINISTRATION - Security, SSO, User Setup, Custom Objects, Page Layouts, Automations, Reporting • REPORTING/ ANALYTICS - Sales Reports, Service Desk KPIs, Forecasting, Pipeline reports, Lead/ Opportunity Funnel, SLAs and other custom reports Below are the various certifications in my bag :- Certified Salesforce Application Architect Certified Salesforce Data Architect Certified Salesforce Data Cloud Certified Salesforce Integration Architect Certified Salesforce Sharing & Visibility Designer Certified Salesforce Admin Certified Salesforce Developer Certified Salesforce Service Cloud Consultant Certified Marketing Cloud Architect Certified Marketing Cloud Email Specialist Certified Veeva Admin My technology/tool stack comprises - - Force dot com - Salesforce Sales and Service Cloud - Experience Cloud, Revenue Cloud (CPQ) - Health Cloud - Marketing Cloud/ ExactTarget - Pardot - Hubspot, Mail Chimp - B2C Commerce Cloud - Veeva CRM and Veeva Vault - Informatica Power Center (Development, Administration) - Informatica Cloud (Development, Administration) - Data warehousing, Data Modeling - SQL, PL/SQL - Zapier My clients value my consulting and problem-solving skills, bringing a perfect blend of Sales, Service, CX, and Marketing technologies to every project.