Faisal M.

M365 technical support Engineer

Experienced Technical Support Engineer with a strong background in Microsoft 365, including Exchange Online, SharePoint, OneDrive, and Teams. Proficient in diagnosing and resolving technical issues, managing user accounts, and providing exceptional customer service. Adept at working collaboratively with cross-functional teams to ensure optimal system performance and user satisfaction. Committed to staying updated with the latest technology trends and best practices to provide innovative solutions and enhance organizational productivity.

🇮🇳Srinagar, India$20/hr70% JSS5.00 (6)Since Jan 2025

Earnings and projects

MRR

$534$534

Last 6 months ÷ 6

#75,257 / 412,157 / 412k

🇮🇳#8,015 / 45,856 / 45.9k

Revenue, last 30 days

$382$382

Last 6 months: $3.2k

#64,273 / 412,157 / 412k

🇮🇳#6,801 / 45,856 / 45.9k

Total earnings

$15,206$15k

#162,174 / 412,157 / 412k

🇮🇳#21,314 / 45,856 / 45.9k

Per project

$3,041$3k

$1.6k in the last 6 months

#55,004 / 412,157 / 412k

🇮🇳#6,422 / 45,856 / 45.9k

Projects, last 6 months

100% fixed0% hourly

#88,921 / 412,157 / 412k

🇮🇳#10,198 / 45,856 / 45.9k

Projects in all

Across 6 contracts

100% fixed0% hourly

#266,044 / 412,157 / 412k

🇮🇳#33,383 / 45,856 / 45.9k

$15.2k+$382 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 18% in Licensing

Ranked by MRR among everyone on Upwork with the skill.

#18Licensing99 freelancers · 🇮🇳 #1Top 18%🇮🇳#1 of 6
#136End User Technical Support418 freelancers · 🇮🇳 #5Top 33%🇮🇳#5 of 24
#244Microsoft 365 Copilot933 freelancers · 🇮🇳 #40Top 26%🇮🇳#40 of 166
#278Microsoft SharePoint1,122 freelancers · 🇮🇳 #49Top 25%🇮🇳#49 of 206
#356Microsoft Teams1,293 freelancers · 🇮🇳 #36Top 28%🇮🇳#36 of 161
#396System Administration1,828 freelancers · 🇮🇳 #43Top 22%🇮🇳#43 of 178
#769Office 3653,328 freelancers · 🇮🇳 #78Top 23%🇮🇳#78 of 414

Faisal M.

Earnings and projects

Earnings, last 30 days