Ivana S.

I am a dynamic professional with experience in executive support, operations management, and customer success. I excel in streamlining processes and building positive relationships. My international and multicultural experience, strong background in research, communication and delivering user-centered service, all add up to my comprehensive expertise. But above all, I have strong moral sense and the curiosity to grow, which means that any tools or skill you need, is something I'll easily learn and apply. We should cooperate if you need a person who: 📌Has character and strong sense of responsibility; 🎯Is detail-oriented; 🛠 Is a problem solver; ⏰Has a sense of urgency. SKILLS: 📌 Problem Solving, Research and Analytical skills 📌 Creativity and unique views regarding a situation 📌 Planning, organization, collaboration and interpersonal skills 📌 Managing daily administrative functions, including supervising staff, scheduling, and workflow coordination 📌 Overseeing budget planning, allocation, and financial management 📌 Business Communication 📌 Customer Service and Client Communication via email and in person 📌 Documenting and Reporting on finished projects, initiatives and field activities. 📌 Digital skills: Google Workspace; Video Conferencing tools; Communication and Collaboration tools; Microsoft 365 Certifications: E-commerce Essentials ✔️ Shopify Essential Training ✔️ Data Journalism ✔️ Business Communication ✔️ Writing: The Craft of Story ✔️