Lei Dianne D.

With over 5 years of experience as a Property Management Virtual Assistant and a background in the contact center industry, I bring a unique combination of strong administrative skills, customer service expertise, and in-depth knowledge of property operations. ✅ Here's what I bring to the table: Efficient Maintenance Coordination: Scheduling and tracking work orders, coordinating with vendors, tenants, and owners, and ensuring timely completion of tasks using tools like Appfolio, Property Meld, and Buildium. Strong Communication Skills: My years in the contact center world helped me develop a professional and friendly phone presence that builds rapport with clients, tenants, and vendors alike. Full-Service Administrative Support: From email and call handling to managing estimates, invoices, and inspection schedules—I've handled it all. Tech-Savvy & Organized: Proficient in QuickBooks, Outlook, Hubspot, Monday.com, Google Workspace, and more. I adapt quickly to new systems and maintain clean, organized databases and workflows. I take pride in being self-motivated, dependable, and detail-oriented, always aiming to meet deadlines and exceed expectations—whether working independently or with a team. I’m not just looking for a task-based role; I’m here to be your reliable long-term partner in growth. Let’s connect and discuss how I can help your business run more efficiently while providing excellent service to your clients. Looking forward to working with you! Best regards, Lei De Sagun