Yuly M.

Customer Service & Tech Support | Active Listening, Administrate

Customer Service and Operations Analyst Nationality Dominican I worked at Synergies Corp, where I was part of the customer support, working in a call center environment. During my time at the company, I was responsible for assisting users, resolving issues, and enhancing the customer experience. Additionally, I gained experience with Zendesk software, a key tool for managing and tracking support cases, ensuring efficient and high-quality service.