Michael A.

I build end-to-end CRM and automation systems that eliminate manual work, improve lead management, and give teams full visibility into their pipeline — without the hand-holding. Over 10+ projects across real estate, eCommerce, agencies, and service-based businesses, I've designed and implemented scalable systems across HubSpot, GoHighLevel, Pipedrive, and Zoho CRM — connected through n8n, Make, Zapier, and custom API/webhook integrations. I don't just configure tools. I own the architecture, document what I build, and hand off systems that teams can actually run. What I deliver: - CRM architecture, module setup & data integrity - Sales pipeline design & stage automation - Lead capture, qualification & nurture workflows - Email & SMS automation sequences - AI-powered workflow automation - Third-party integrations via API & webhooks - Reporting dashboards & CRM analytics - Client onboarding & task automation - CRM data migration, cleanup & documentation - Selected projects: 1. Real estate lead management — Built automated lead assignment, follow-up sequences, and pipeline visibility across GoHighLevel and HubSpot, reducing manual admin and improving speed-to-lead response. 2. eCommerce customer journey — Connected forms, email automation, CRM records, and communications into a unified end-to-end workflow, eliminating data entry and improving onboarding consistency. 3. AI-powered workflow automation — Implemented AI agents for lead qualification, data enrichment, and automated communications using OpenAI + n8n + CRM integrations across multiple client accounts. 4. Multi-platform integration builds — Designed cross-platform automation using APIs, webhooks, Make, and Zapier to eliminate duplicate data entry and keep records accurate across systems. I take full ownership of every build, designing the architecture, documenting the logic, and delivering systems that are reliable, scalable, and easy for your team to manage. If you can describe the business problem, I can translate it into a working workflow.