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Nathaniel D.

Nathaniel D.

Customer Service Supervisor

Dedicated team leader with the ability to effectively manage and achieve performance goals, leveraging my complex understanding of customer service. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Experienced in analyzing performance trends based on opportunities and behaviors and creating action plans to improve them. Experienced and self-motivated Team Manager with over seven years of experience overseeing team performances and developments.

🇵🇭Binangonan, Philippines$7/hr90% JSSSince Jan 2025

Earnings and projects

MRR
$915

Last 6 months ÷ 4.8 months active (since Jun 2026)

World#52,130 / 412k
🇵🇭Country#9,984 / 56.3k
Revenue, last 30 days
$989

Last 6 months: $4.4k

World#43,172 / 412k
🇵🇭Country#8,722 / 56.3k
Total earnings
$4.4k

Billed in all: $4.6k

World#264,906 / 412k
🇵🇭Country#41,044 / 56.3k
Per project
$4.4k

$2.2k in the last 6 months

World#39,030 / 412k
🇵🇭Country#9,096 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$4.6k+$989 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3.5k$4.0k$4.5k$5.0kOct 8Oct 23Nov 7

Skill rankings: Top 15% in Community Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #442Community Management2,973 freelancers · 🇵🇭 #96Top 15%
  2. #1,304Phone Communication6,538 freelancers · 🇵🇭 #616Top 20%
  3. #2,412Technical Support11,267 freelancers · 🇵🇭 #1,397Top 21%
  4. #7,132Customer Service37,167 freelancers · 🇵🇭 #3,928Top 19%